Website Country Bird Holdings Ltd (CBH)
CBH is a dynamic agricultural business that operates across Africa, comprised of operations that stretch across all major concerns within the sector. Our innovation, diversity and commitment to quality are what set us apart. We currently have operations in South Africa, Botswana, Zimbabwe, Zambia, M… read moreozambique, Swaziland and Nigeria. These operations include feed mills, breeding and hatching facilities, broiler operations, abattoirs as well as logistics and distribution. CBH aspires to be the number one household name in the protein industry throughout Africa. We are consumer-led in providing quality protein products at affordable prices in a sustainable and responsible way. In order to steer towards healthy expansion, we are committed to a safe work environment, encouraging upliftment, and implementing environmentally responsible practices. By embracing the highest possible health and safety standards, CBH strives to set the benchmark for the industry, recognising our responsibility for the health and safety of all of our employees and community stakeholders. We constantly strive to decrease any health and safety risk and incident, choosing to be proactive rather than reactive. There is a defined hierarchy of control in these matters, upholding our legal obligations while following the codes set out by regulatory bodies. At CBH, we recognise that our activities have an impact on the environment. To counter this, we regularly review our activities, adhering to legislation and constantly looking for ways to improve our environmental profile, maintaining awareness throughout our staff from management to all employees. We are quick to respond to concerns raised, working with the relevant environmental organisations and Government and investing both effort and money protecting our resources.
Job Advert Summary
We are seeking a dedicated and detail-oriented Sales Order Clerk for a full-time, onsite position based in Potchefstroom. The ideal candidate will play a crucial role in supporting our sales operations and enhancing customer satisfaction through efficient order management.
Minimum Requirements
Matric/ Grade 12 certificate
At least 1 Year experience in Marketing/Sales Administration.
Must be computer literate
Understanding of the Sales Value Chain & Internal Systems
Admin efficiency
Communication Skills.
Duties and Responsibilities
Key performance areas (Duties and Responsibilities):
Receive orders from customers
Maintain a proper documentation control process to ensure all customer orders are accurately captured.
Manage and file customer order confirmations
Address all issues received from customers and generate customer complaints when necessary.
Update the Sales Order in Syspro.
Ensure that any changes to customers orders, such as delivery date modifications, cancellations.
Communicate all issues prohibiting order updates in systems with the Head Office Debtors administrator
Products descriptions
Ensure that all the required information is submitted for each request
Maintain a proper filing system
Attend to all customer calls and ensure that related data is updated in the systems. Forward any issues to other departments.
Follow up with the customer to ensure that the issue was resolved
Stand in when other sales admin staff are absent
Partake in weekly stock counts
Review all open orders daily and ensure that orders are captured on the planning systems
Apply via company website ( N / A ) or
cbh.erecruit.co