Internal Sales Assistant x 2 Position – Umhlanga HP Printer & PC Field Technician Technical Call Centre Agent – HP Print & PC Support

  • Full Time
  • KwaZulu-Natal
  • Applications have closed

Website First Technology

First Technology, established in 1983, is a wholly owned subsidiary of the First Technology Group (FTG), with branches in every major business area in South Africa. This allows us to provide our customers with the same comprehensive range and level of service excellence, regardless of where their bu… read moresiness operations are located. First Technology is structured to give all our customers access to a consistent range of managed technology solutions and services around the country. These include: Managed Solutions: • Storage • Virtualisation • WAN Optimisation Additional Solutions: • Microsoft Services • Software Asset Management • Mobile Device Management • Technical Services • Infrastructure • Converged Communications and PBax systems • Networking Services • Cloud Services • Managed Print Services • IT Rental Finance Our Team – We maintain one of the largest teams of expert technical personnel in the country. Many of our engineers have internationally recognised qualifications to ensure we exceed our service level agreements. Our team is dedicated to providing innovative solutions that are focused on your needs and expectations whilst ensuring a good return on investment, allowing you to focus on your core business more effectively. Our Partners – Our internal resources are supplemented with strategically selected business partners and vendors. Our tailored solutions are backed up with business partners and vendors of the highest calibre. 1st Floor, Block D, The Estuaries Century Avenue, Century City, 7441

Job Description
Internal Sales Assistant

Internal back-office support for the external Account Managers
Telephonic support for all customers
Generating quotes on all Hardware and software requirements
Processing all orders which arise from these quotes – this includes:
Placing the order with the relevant supplier
Ensuring that the order is entered into the system (Accpac)
Daily checking of stock delivery, and chasing up on ETA’s of any outstanding stock with suppliers
Ensuring stock is delivered timeously, making sure all back-orders are fulfilled and that invoicing is COMPLETE for all orders
If the stock has to be collected, ensure a collection note is written out for the drivers to collect from supplier
Dealing with any queries or problems arising from incorrect kit delivered to customers
Providing support for the other internal assistants should they be out of the office etc

Undefined Day to day – Roles and Responsibilities of an Internal Sales Assistant

Working as a Team is paramount to the success of an AM achieving their targets
Support your AM to assist in achieving his/her target
Understand the pressures AM has around achieving a Target
Understand that the AM takes all risk associated to sales process –
Important to build a relationship with your AM, much the same as you build a relationship with Suppliers 
Understand your AM’s “style” of working and adapt as they all are different. The better you align to their style, the easier things will become
Build good relationships with your “down wind” colleagues (Stores, Deliveries etc.)
Understanding the “my own Business unit” concept

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Matric is essential
Professional Sales certification (eg: Vendors/Suppliers)
Diploma/Degree in Sales or Marketing (Beneficial)

Deadline:25th April,2026

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Apply via company website ( http://www.firsttech.co.za ) or

 

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