Website Hollard Insurance
All right, all right – let’s cut to the formalities. Here's the deal. At Hollard, we get up in the morning to ensure people sleep better at night. Our job is to look after the stuff our customers love. In fact, 5 million people already trust us with their stuff. That's pretty big deal… read more to us. http://www.hollard.co.za Impressum The Hollard Insurance Co. Ltd (Reg No 1952/003004/06) is an Authorised Financial Services Provider. Hollard Life Assurance Co. Ltd (Reg No 1993/001405/06) is an Authorised Financial Services Provider. Hollard Investment Managers Pty Ltd (Reg No 1997/001696/07) is an Authorised Financial Services Provider. Specialties Funeral insurance, Life insurance, Hospital Cash Back Plan insurance, Motor Xtender vehicle warranty insurance, Pay As You Drive usage-based car insurance, Motor and Household insurance, and Parnership philosophy – Flexible approach 22 Oxford Road, Parktown, Johannesburg
Job Purpose:
Manage and process all exceptions in the Collections process. Collections team is in the process of identifying all areas of leakage in the Collections Value chain. All items identified must be corrected and processed and the learnings must be implemented to avoid recurrence of these exceptions.
Key Responsibilities:
Consolidation and analysis of the Collections log files
Resolve collection problems by manually updating contracts or logging requests with MIP
Produce consolidated billing summary report and distribution
Deal with Billing/Collection queries from IT, OPS and HAD
Run collection Special debits on a daily basis and produce statistics
Post billing rejections; manage Re-directs and Home backs
Provide analysis, conclusion and recommendations to management and suggest actions
Involvement in Payment rejection investigations
User 2nd line of support, investigate data problems, cause & effect, propose & implement solutions
Required Knowledge and Experience
2 years in a collections administration function
Understanding company products
Knowledge of financial statements
Established experience
Understanding the company’s products
Knowledge of financial statements
MIP knowledge
Advanced Excel Skills
Educational Requirements
Matric essential,
Foundational or Advanced Payments Certificate
Diploma or Degree in Bookkeeping or Accounting (advantageous)
Insurance qualification (RE5, etc…)
Deadline:2nd April,2026
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Apply via company website ( http://www.hollard.co.za ) or