Website Lesaka Technologies
Lesaka empowers underserviced Southern African consumers and merchants to fulfil their potential by delivering innovative financial services and other business services focussed on their specific needs.
Role Purpose
We are looking for a strategic Product Manager to lead the development, rollout, and ongoing lifecycle management of key products within the Merchant Division.
This role bridges business objectives, customer needs, and technical delivery, ensuring products are commercially viable, customer‑centric, and delivered with high quality and impact.
You will work closely with engineering, design, sales, and marketing teams to translate strategy into compelling product outcomes.
Key Responsibilities
Product Vision & Strategy
Define and own the product vision, strategy, and roadmap aligned to company objectives
Ensure clear value propositions for merchants and internal stakeholders
Align product priorities with business growth targets
Market & Customer Insights
Conduct market research and analyse customer and user feedback
Use data and insights to prioritise features and enhancements
Balance customer demand, business value, and technical effort
Cross‑Functional Collaboration
Collaborate with engineering, design, sales, and marketing teams
Translate requirements into clear user stories and specifications
Support teams through delivery to ensure products launch on time and to standard
Delivery, Backlog & Launch Management
Own and manage the product backlog
Write clear requirements and acceptance criteria
Oversee product launches, ensuring readiness across teams
Performance Monitoring & Optimisation
Monitor product performance post‑launch using relevant metrics
Gather stakeholder feedback and iterate for continuous improvement
Drive enhancements that improve customer satisfaction and business outcomes
Experience & Qualifications
Minimum Requirements
3+ years’ experience in Product Management
Strong analytical and problem‑solving skills
Excellent verbal and written communication abilities
Experience working with Agile methodologies
Proven ability to manage complex stakeholder environments
Preferred
Experience in fintech, payments, or CRM‑based platforms
Exposure to merchant‑facing digital products
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