Website Vodafone Global Enterprise
Vodafone Global Enterprise is part of the Vodafone Group, dedicated to simplifying the management of global communications for the world's largest multi-national companies. Specialists in enterprise mobility, Vodafone Global Enterprise focuses on implementing mobility strategies and solutions tailor… read moreed to the needs of global corporations – enabling them to focus on their core business With over a billion people spread across over 50 countries, Africa is developing at an unprecedented rate, The GDP of the continent is expected to hit $2.6 trillion by the year 2020. This expansion is matched by the growth in mobile subscribers. These have increased by some 20% each year over the past six years, with over 75% penetration and more than a billion subscribers expected by the end of 2016. Many global businesses are now firmly established across the continent and are taking advantage of the many opportunities for expansion. By helping businesses manage the complex business challenges that exist in Africa, we are helping to transform the way the region’s businesses participate in today’s fast-moving global economy. midrand south africa
Role Purpose/Business Unit:
The LEA Technical Specialist provides advanced technical, operational, and compliance support to the LEA function. The role ensures high‑quality service delivery, reliable operation of LEA related systems, and strict adherence to legal and regulatory requirements.
A strong background in network operations, including RAN, Core, Transmission, and related platforms, is essential to support accurate data retrieval, network‑based inquiries, and technical liaison with Law Enforcement Agencies.
Your responsibilities will include:
Quality Assurance & Compliance
Oversee quality control of all technical outputs to ensure accuracy and regulatory compliance.
Ability to provide expert evidence in courts across the country relating to call data
Ensure strict adherence to all laws governing the disclosure of subscriber, billing, and network information.
Maintain full compliance with Vodacom policies, security frameworks, and State Security Agency (SSA) clearance requirements.
Provide expert technical support to LEAs during standby periods and high‑priority cases.
Stakeholder Engagement
Act as a trusted technical liaison for Law Enforcement Agencies, providing clear and accurate explanations of network behaviour, system capabilities, and data outputs.
Build and maintain professional relationships with LEAs and internal technical teams (RAN, Core, Transmission, IT).
Communicate complex network concepts in a manner understandable to non‑technical stakeholders.
Technical Infrastructure Management
Support, maintain, and optimise systems used for LEA requests (e.g., location-based systems, subscriber information platforms, mediation layers).
Provide network operational insight, including:
GSM/UMTS/LTE/5G radio behaviour
Network topology interpretation (RAN, Core, IP transport)
Transmission routes and coverage footprints
Liaise with Network Operations teams to validate network performance, outages, and anomalies relevant to LEA requests.
Investigate and validate cell data, KPIs, and logs when required for case accuracy.
Process Development and Operational Efficiency
Identify gaps in LEA technical workflows and propose innovative solutions for improvement.
Implement best practices in network data quality, compliance monitoring, and system management.
Drive continuous improvement of LEA systems and operational processes.
Support automation and simplification initiatives.
The ideal candidate is a technically strong professional with mobile network operational experience, a disciplined compliance mindset, and the ability to interact confidently with both technical teams and Law Enforcement Agencies. They bring deep understanding of network behaviour, excellent analytical skills, and the ability to maintain service quality under strict regulatory conditions.
Education
Matric/Grade 12 (Essential)
Diploma or relevant qualification in Electronic Engineering or equivalent (Essential)
Knowledge in Radio Access and Network Planning (Essential)
Experience
3–5 years technical experience in mobile network operations (Essential)
RAN Operations / Radio Planning
Core Operations
Transmission/IP/MPLS environment awareness
Experience in telecommunications, IT systems, or compliance environments (Preferable)
Prior experience working with sensitive data, secure systems, or regulated processes (Advantageous)
Core competencies, knowledge, and experience:
Technical Skills
Strong understanding of GSM/3G/LTE/5G networks (Essential)
Radio Planning & Optimisation knowledge (Essential)
Atoll/Sonar map plotting and coverage analysis (Essential)
Basic system, network, and platform troubleshooting (Essential)
IT systems knowledge, including databases and reporting tools (Preferable)
Strong analytical, investigative, and problem‑solving abilities
Ability to interpret network performance data, cell locations, and service behaviour
Professional Competencies
High attention to detail with a strong compliance and quality mindset
Ability to work under pressure, manage multiple priorities, and meet regulatory timelines
Excellent communication skills, including the ability to translate technical language for non‑technical stakeholders
Integrity, confidentiality, and discretion in handling sensitive information
Ability to obtain and maintain Top Secret Clearance from the State Security Agency (SSA).
We make an impact by offering:
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 24 April 2026.
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