Website HomeChoice Holdings Limited
HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding mid… read moredle-income market in southern Africa through mail order (catalogue), electronic channels (Internet and mobile phone) and call centres. The group was restructured during 2014 to facilitate expansion outside South Africa, a further step towards achieving its ambitions of becoming a pan-African retailer. HIL was established as an offshore holding company and was listed in the General Retailers sector on the JSE Limited in December 2014 with a market capitalisation of R3 billion. The group has 3 operating segments: RETAIL HomeChoice is an omni-channel home shopping retailer offering an extensive range of household textiles and homeware merchandise on credit through a convenient shopping experience, together with a home delivery service. The product offering has broadened under the FoneChoice brand to include personal electronics. FINANCIAL SERVICES FinChoice is a niche provider of unsecured personal loan products to HomeChoice customers with good credit records. FinChoice leverages the HomeChoice customer database and marketing platforms to acquire loan customers at low cost and predictable repayment behaviour. The business focuses on short term and low-value loans. PROPERTY The group owns the head office building and a centralised distribution centre in Cape Town, as well as additional land adjacent to the head office which is currently being developed into a new call centre facility. c/o Company Secretary HomeChoice (Pty) Ltd 78 Main Rd Wynberg Cape Town 7800
Job Description
homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
The Store Supervisor supports the Showroom Manager in delivering strong sales performance, operational excellence, and compliance within the showroom.
The role focuses on day-to-day execution, administration, internal controls, and supervision of frontline activities to ensure policies, procedures, and standards are consistently applied.
What you will love doing in this role
Sales Support & Showroom Productivity
Support the Showroom Manager in driving sales performance and showroom productivity.
Ensure daily sales activities are executed in line with targets and promotional priorities.
Monitor floor activity to ensure staff visibility, engagement, and adherence to selling standards.
Assist in the execution of promotions, campaigns, and product changes as instructed.
Operational Execution & Internal Controls
Coordinate and manage administrative procedures and operational processes in line with policies, SOPs, and legal requirements.
Ensure showroom processes (inventory, receiving, frontline operations, and administration) are followed consistently.
Conduct routine checks to identify risks, non-compliance, or process gaps and escalate to the Showroom Manager.
Support the implementation and tracking of corrective action plans.
Stock Management
Support efficient stock control to ensure the right stock is available at the right time.
Oversee daily receiving, scanning, storage, and movement of stock in line with procedures.
Conduct and support cycle counts, stock counts, and stocktakes as required.
Monitor and report stock variances, damages, and risks timeously.
Ensure stockrooms are organised, clearly labelled, and maintained to company standards.
Cash Handling & Risk Control
Ensure cash handling procedures are executed accurately, including counting, reconciliation, and safe management.
Assist with monitoring cash flow between POS, safes, and banking processes.
Investigate and report cash discrepancies, counterfeit risks, and variances to the Showroom Manager.
Support actions to reduce cash exposure and mitigate security risks.
People Supervision & Training Support
Supervise daily activities of showroom staff, ensuring adherence to policies and procedures.
Support onboarding and induction by ensuring documentation, training attendance, and sign-offs are completed.
Reinforce training on internal controls, operational standards, and risk awareness.
Provide guidance and on-the-job coaching to improve efficiency and compliance.
Reporting & Administration
Compile and submit accurate operational, stock, and compliance reports as required.
Maintain accurate records and documentation to support audits and governance reviews.
Escalate operational issues, risks, or trends timeously to the Showroom Manager.
Health, Safety & Compliance
Ensure compliance with health and safety regulations and company standards.
Conduct routine checks to identify hazards or risks and escalate appropriately.
Promote a safe, compliant, and disciplined working environment.
What you’ll need to do this role
Minimum of 5 years’ experience in a retail environment.
Minimum of 3 years in retail administration or operations.
Grade 12 / Matric / NQF Level 4 (minimum requirement).
Strong understanding of stock, cash handling, and internal control processes.
Strong computer literacy and ability to work on retail and reporting systems.
What we will love about you
Strong attention to detail with a compliance-focused mindset.
Organized, disciplined, and process driven.
Confident communicator with the ability to escalate issues appropriately.
Ability to work independently while supporting a broader team.
Resilient, adaptable, and able to operate in a fast-paced retail environment.
Clear credit and criminal record.
Apply via company website ( http://www.homechoice.co.za/ ) or
homechoice.simplify.hr