Website iStore
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everythin… read moreg Apple.
Job Description
iStore, the home of everything Apple and Africa’s largest Apple Premium Reseller, is looking for a highly adaptable and dynamic Outlying Operations Roaming Store Manager to join our team.
This role is based in Rosebank, however, the successful candidate will be required to travel and temporarily relocate at short notice to support various iStores across the country where operational support is needed. These locations include iStores in Highveld, Mall of the North, Loch Logan, Ilanga, Vaal, and Waterfall.
As a Roaming Store Manager, you will take full accountability for store performance during your deployment period, stepping in to stabilise operations, lead teams, and ensure the store delivers on all commercial and customer experience objectives. Assignments may vary in duration depending on business needs.
All reasonable costs associated with temporary relocation, including accommodation and travel, will be covered by the business.
Key Responsibilities
Take full ownership of store operations during deployment periods
Lead, motivate, and stabilise teams to ensure optimal performance
Drive store performance to meet or exceed sales, financial, and operational targets
Deliver a world-class customer experience aligned with the iStore brand
Quickly assess operational challenges and implement effective solutions
Ensure alignment with company strategy, standards, and processes
Compile and manage store performance reporting
Build strong relationships across various teams and regions
What We’re Looking For
A highly adaptable, resilient individual who thrives in changing environments
Willingness and ability to travel and relocate on short notice for undefined periods
Strong leadership capability with experience managing large teams
Ability to quickly integrate into new teams and environments
Strategic thinker with strong operational execution skills
Proven ability to drive results in a fast-paced, high-pressure retail environment
Passion for technology and delivering exceptional customer experiences
Minimum Requirements
Matric (Tertiary qualification advantageous)
5+ years’ experience managing large teams in a complex, high-turnover retail environment
Strong matrix management and cross-functional collaboration skills
Proven track record in achieving store targets and driving performance
Retail operations experience and strong business acumen
Experience in analysing and reporting on store performance
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