Website Atlas Finance
Atlas Finance is an authorised and registered provider of loans online, helping thousands of people achieve their goals since 1994. We also offer a wide range of financial services designed to meet your unique needs and changing priorities. From our family to yours, choose a loans online provider wh… read moreo cares – Choose Atlas Finance.
Job purpose:
To ensure the effective implementation of all the remote and telephonic support of IT tickets, thereby assisting the business to minimise downtown and deliver on its profitability objective.
Key Accountable Responsibilities:
To deliver on agreed internal Atlas Finance SLAs, effectively manage any out-of-line situations with the business and providing meaningful report back to the line manager on the performance of their tickets, within agreed timelines.
Ensure costs and assets are effectively recorded and managed and the authorisation process is correctly adhered to at all times Responsible for authorising manual receipting for all the branches timeously.
To ensure the delivery by third-party service providers against set SLAs, and timeous escalation to line manager of non-performance.
Competency and qualification requirements:
IT Degree/Diploma/Certificate (A+, Network +, MCITP)
Grade 12
2 years’ experience in Micro Finance
IT Support experience
Closing Date 05 May 2026
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