Website Postbank (SOC) Ltd
Postbank is a bank by South Africans for South Africans and like all the other renowned commercial banks in the South African market, Postbank is all about serving the South African citizens and creating lasting value. The Bank’s core function is to provide cost-effective financial services to So… read moreuth Africans. It views itself as a banking and financial services provider that is orientated on the needs of the South African people and protecting their funds. MANDATE Postbank’s mandate of financial inclusion entails provision of the following services to all South African citizens: Grow savings Improve welfare Create a safe transacting environment; and Improve financial literacy
Purpose of the Job
The Senior Business Analyst is responsible for driving strategic and tactical business analysis initiatives while integrating business architecture principles tensure alignment between business strategy, capabilities, processes, and technology solutions.
This role bridges the gap between business needs and enterprise-wide solutions, enabling informed decision-making, capability development, and value realization across the organisation.
Job Responsibilities
Business Analysis Delivery
Lead end-to-end business analysis activities across complex initiatives.
Elicit, analyse, and document business requirements (functional and non-functional).
Facilitate workshops, stakeholder engagements, and requirements validation sessions.
Translate business needs intclear, structured deliverables (BRDs, user stories, process models).
Ensure traceability from requirements through tsolution implementation.
Business Architecture Alignment
Map and model business capabilities, value streams, and processes.
Identify capability gaps and support capability maturity assessments.
Align initiatives tstrategic objectives and enterprise architecture frameworks.
Contribute tthe development and maintenance of the business architecture repository.
Support operating model design and transformation initiatives.
Strategic Analysis & Advisory
Support business case development.
Conduct impact analysis for regulatory, process, and system changes.
Provide thought leadership on solution options and trade-offs.
Advise stakeholders on best practices in business analysis and architecture
Stakeholder Management
Engage with senior stakeholders across business and IT.
Act as a trusted advisor and liaison between business units and delivery teams.
Manage expectations, resolve conflicts, and ensure alignment.
Process Improvement & Optimization
Analyse current-state processes and design future-state improvements.
Apply lean methodology.
Drive efficiency, cost reduction, and customer experience enhancements
Qualifications and Experience
Bachelor’s degree in business, information systems or a related field (NQF Level 7)
Honours (NQF Level 8) and above in related field preferred
Experience in Business analysis
Demonstrated experience in business architecture and/or operating model design
Experience in the Banking Industry, within a complex matrix structure would be preferred
IIBA or PMI endorsed Business Analysis certification
TOGAF or Business Architecture certification
Knowledge and understanding of:
Business analysis methodologies (Agile, Waterfall, Hybrid)
Business architecture concepts (capabilities, value streams, operating models)
Process modelling standards (e.g., BPMN)
Stakeholder management principles
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Apply via company website ( N / A ) or
www.postbank.co.za