Website Bushbuckridge Local Municipality
Bushbuckridge Local Municipality strives for developmental and prosperous life for all through accountability, transparency and responsible governance.
Minimum Requirements
Grade 12 Certificate.
Bachelor’s degree in public administration / B-Tech in Public Management or Relevant degree.
A wide knowledge of municipal governance.
Certificate in municipal governance will be an added advantage.
A sound understanding of municipal operational systems and Integrated Development Plan (IDP)
More than eight (8) years’ experience of which 3 years should be at managerial level
Understanding relevant laws in local government.
Effective multidisciplinary management skills
Excellent communication and networking skills
A valid driver’s license
Key Performance Areas:
Reporting to Municipal Manager, the incumbent will be responsible for the following functions:
Provide strategic advice and guidance to the service centre managers to ensure high performance and achievement of departmental goals.
Develop and implement strategies to enhance service delivery at the service centres.
Oversee the daily operations of services centres including the handling of customer inquiries and resolving escalated issues in timely and professional manner.
To respond to service centres customer enquiries.
To champion the revenue collection at service centres and oversee the performance of all centre managers.
Monitor and assess the response time and customer satisfaction and implement corrective actions as needed.
Direct and supervise the work of service centre managers.
Supporting the accounting officer with alignment of service centre functionality and municipal goals.
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Apply via company website ( N / A ) or
bushbuckridge.gov.za