Website Western Cape Government
The Western Cape Government creates laws for and provides services to the people of the Western Cape. We work closely with the national government and municipalities in the Western Cape to ensure that the citizens of the province have access to the services, facilities and information they need. We … read moreare committed to delivering an open opportunity society for all. You can read more about the Western Cape Government, and you can also contact us if you have any questions or have problems accessing government services, facilities or information. Western Cape Contact Centre The Western Cape Government website is a single point of access to government information and services for citizens of the Western Cape. The website is managed by the Directorate: e-Government for Citizens, which forms part of the Department of the Premier. The directorate also maintains and manages the Western Cape Government intranet, the Western Cape Government Contact Centre (which includes the Call Centre, Presidential Hotline, Walk-in Centre and E-mail Channel) and the Cape Access programme. If you are in Cape Town, you can visit our Walk-in Centre at 9 Wale Street, where you can speak to one of our communication officers for assistance face-to-face, or use the internet and browse through brochures and other helpful information on government services. 9 Wale St, Cape Town City Centre, Cape Town, 8000
Job Purpose
The Western Cape Mobility Department, Western Cape Government has an opportunity for a suitably qualified and competent individual to supervise and coordinate the activities of the section responsible for the capturing of data for applications for sensitive transactions (transactions with a high risk of fraud and corruption), provincial helpdesk functions relating to the provincial call centre, the provincial walk-in centre, applications for special license numbers and all other motor vehicle administration related applications. The successful incumbent must be able to work under pressure, willingness to work irregular hours and meet tight deadlines.
Minimum Requirements
An appropriate 3-year National Diploma/B-Degree (equivalent or higher qualification); A minimum of 3-years experience in a vehicle licensing and driver regulation and standard working environment.
Recommendation
None.
Key Performance Areas
Verification and capturing of centralised NaTIS motor vehicle registration and licensing transactions; Verify and approve the capturing of centralised eNaTIS driving license testing transactions; Supervise all activities relating to telephonic queries, from registering authorities and the public; Supervise all the activities relating to queries received at the walk in-centre; Perform supervisory functions.
Competencies
Knowledge of the following: National Road Traffic Act, 1996; Western Cape Provincial Road Traffic Administration Act, 2012; Public Finance Management Act (PFMA), 1999, National Treasury Regulations and Provincial Treasury Instructions; National Road Traffic Regulations, 2000; National Traffic Information System (eNaTIS); Provincial Road Traffic Regulations; eNaTIS policies, processes and procedures.
Skills needed:
Numeracy; Literacy; Computer Literacy; Written and verbal communication; Project Management; Accounting, Finance and Audit; Economic, Financial and Statistical Analysis; Legal Administration; Reporting; Problem-solving; Planning; Organising; Ability to work under pressure; Willingness to work irregular hours and meet tight deadlines.
go to method of application »
Apply via company website ( https://www.westerncape.gov.za ) or