Volvo Group
Job Objectives:
Fault-finding and diagnosis on Volvo Products by interpreting product “under performance” and/or failure.
Interpret and implement information in Volvo Manual and Service Literature.
By following directives provided in Workshop Manuals, produce work of Volvo acceptable standards.
Follow repair, maintenance instructions and specifications as per the manual.
Ensure excellence in customer service delivery through meticulously following procedures/processes.
Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.
Follow procedures for breakdown work:
Liaise with driver before responding to customer breakdowns;
Ensure the correct documentation is in place and accurately completed before submission.
Compliance to ISO 9001 and other Safety standards.
Qualification & Job Experience
Matric/N3.
Trade Test Certificate – Qualified Diesel Mechanic.
3 years Dealership experience in maintenance and repairs of heavy commercial vehicles.
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