Website FinChoice Africa
Born out of the HomeChoice legacy of quality, value and service of the highest standard, FinChoice offers South African HomeChoice customers of good credit standing with a bank account, a range of personalised loan options. What we offer FinChoice offers a range of loan products, which can be taken… read more over 6,12 or 24 months, depending on the financial circumstances and needs of each customer. The most popular product is our 6 month flexi loan. In every way, the loan process has been designed to ensure the greatest possible convenience for you, the customer. Our mission To be our customers’ most trusted and flexible financial partner, enabling easy access to affordable products. Our vision: What we’re about Customer Delight: We put our customers first in everything we do Excellence: We will continuously assess, adapt and improve – while being accountable & professional. Teamwork: We will be united in purpose & action, turning our diversity, skills & experience into a source of strength. Integrity: We will be transparent in our dealings – upholding moral, legal & ethical codes. Innovation: Through our courage and initiative, we will identify and implement new opportunities and ideas that will successfully shape our future. 78 Main Road, Wynberg, 7800
About the job
We are an innovative, consumer-facing fintech specialising in providing fast loans, affordable insurance products and value-added services to our rapidly growing customer base. We are obsessed with customer experience, innovation and building great tech in our pursuit of delivering on our vision to be our customers’ favourite digital financial services provider.
Our team consists of passionate individuals who work in multi-disciplinary teams, where our strength in execution lies in our teamwork. Collectively we have driven significant customer growth and profitability over the past 18 years. We focus on the detail, being hands-on and executing against our plans – a scale-up that thinks and executes like a start-up.
If you’re looking for a place where you will have a positive impact on lives, learn more about and contribute to the Fintech industry, and be involved in multiple products, projects, and technologies, then look no further than FinChoice.
We are seeking a Credit Ops Analyst to join our team in Cape Town. The successful candidate will support our collection functions, including Call Centre Collections, Debt Review, Recoveries team, and other analytical support within the area. We are looking for an analyst with moderate experience who is proficient in MS SQL, PowerBI, and Excel.
More about the role:
Overall analytical support across the Credit Operations space.
Running existing report to be used in executive information packs.
Assisting operational departments with operational reporting.
Monitoring key metrics and interpreting findings.
Assist with the review and enhancement of the collection efforts and reporting.
Assist with and maintain strategies for early and late-stage collections that ensure that operations department focus on the correct delinquent accounts.
Maintain and update forecast models for future collections, PTPs, and recoveries.
Use data-oriented approach to work with others in solving complex business problems around profitability, marketing, risk, and operational analysis.
Design experiments and use various test and control strategies for credit operations, analyse results, and build predictive models to forecast future outcomes.
Perform data-oriented ‘what if’ and ‘ad-hoc’ analysis to support business strategy optimization in credit operations.
Assists Head of Credit Ops and Collections functions on key projects.
More about you:
Numerate degree (BSc, BCom, B Bus Sci, B Eng.)
Would benefit from courses in advanced mathematics, computer programming, economics, and operations research.
Minimum of 3 years’ working experience as an analyst
Working knowledge and exposure to processes such as banking or retail credit
Advanced computer literacy skills with a high proficiency in MS Excel, SQL, PowerBI, Python or SAS
Project management experience will be advantageous.
Apply via company website ( http://www.finchoice.co.za ) or
www.linkedin.com