Website 99C
We officially opened our doors on 1 September 2008 with 30+ staff and the Checkers account. A big win. One we took seriously, entering into a one-year exclusivity agreement with the Shoprite Group, to give ourselves time to immerse the agency in their business. Taking the time to develo… read morep deep, long-lasting relationships with our clients and fully engage in their businesses has stood us in good stead, often leading to our own organic growth, starting with one brand and gaining others from within a client’s group portfolio. So too have the lessons we’ve learned, the systems we’ve implemented, the structures we’ve developed and the culture we’ve created; all of which allow us to provide creative solutions for a wide variety of clients across many fields. The proof? Today, we’re almost 300-staff strong and still growing. 9th Floor Atlantic Centre 16 Christiaan Barnard Street, 8001
Key Responsibilities:
Executive Client Leadership
Build and maintain strong relationships with clients at Exco and senior management level.
Serve as strategic counsel to clients, advising on business and communication challenges beyond day-to-day campaign work.
Drive transformational outcomes that deliver measurable value for clients and the agency.
Lead crisis management and resolution, acting as the primary point of escalation for client accounts.
Champion client needs across all agency departments to ensure exceptional, joined-up service delivery.
Strategic Direction
Shape the long-term strategic vision for client accounts in partnership with Strategy and Creative.
Lead integrated campaign development across all channels and touch points.
Drive innovation in creative solutions, media approaches, and technology adoption.
Ensure all strategic output delivers measurable business impact against client objectives.
Present strategic recommendations to client boards and senior leadership.
Business Leadership
Drive organic growth within existing accounts through proactive opportunity identification.
Lead major new business pitches and proposals.
Team Leadership & Development
Lead and inspire multiple account teams of Account Managers and Account Executives.
Set clear goals and expectations; provide guidance, support, and regular performance feedback.
Create a high-performance culture built on accountability, collaboration, and excellence.
Drive talent acquisition by contributing to recruitment, selection, and onboarding of new team members.
Champion diversity, equity, and inclusion within the team and the broader agency.
Brief Development & Campaign Delivery
Write clear, accurate, and concise creative briefs that effectively communicate client goals, target audience, and all relevant information.
Collaborate with Creative, Strategy, Production, and other agency resources to develop innovative, impactful campaigns.
Oversee quality assurance on all work produced, ensuring creativity, attention to detail, and alignment with brand strategy.
Agency Leadership & Business Development
Contribute to agency-wide strategic planning and business development initiatives.
Participate in executive-level decision-making and cross-departmental governance.
Drive cross-functional collaboration between Client Service, Creative, Strategy, and Production.
Build and protect the agency’s reputation through thought leadership and client excellence.
Requirements
Education
Bachelor’s degree in Marketing, Advertising, Communications, or a related field
Postgraduate qualification in Business or Marketing is advantageous
Experience
Minimum 7 years’ experience in advertising or related industry, with at least 3 years at senior account management level.
Proven track record of managing large, complex, multi-market accounts.
Demonstrated experience leading teams and developing talent.
Retail or FMCG advertising experience is highly advantageous.
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