Website SoluGrowth Pty Ltd
SoluGrowth is a leading South African Business Process Solutions company with global reach and depth of expertise across a range of industries and serves clients across the globe. 82 Grayston Drive, Sandton, 2031, Gauteng, South Africa
Required Skills
Excellent written and verbal communication abilities (English); ability to communicate independently with client, build strong client relationships
Ability to investigate & solve queries from customers with internal stakeholders
Ability to prioritize and manage expectations
A keen eye for detail
Process Oriented
Ability to work independently & multitask
Relevant Diploma / Degree (Accounting, Finance)
Experience in Financial Administration and Accounts Receivable (Billing, collections etc.)
3+ years Accounts Receivable experience
Good computer skills: Oracle experience would be a plus, MS Office (Excel & PowerPoint skills) required
Pro-active problem solver; always searching for process improvement opportunities
The ability to take initiative and ownership of own work
High level of honesty, accuracy, confidentiality, and dependability
Key Responsibilities
Collecting outstanding AR invoices
Prepare and maintain an accurate AR aging report/ledger with notes on status of payments
Responding to customer inquiries related to invoicing / finance / AR and close tickets in timely manner
Collaborate with the billing team and finance teams as required
Reconciling outstanding issues on customer accounts
Quarterly review of Bad debt risk and escalation to account management teams
Quarterly meeting with regional controllers for support on escalations and query resolution
Track and ensure completion of critical requests
Collaborate as needed with other leads to ensure all queries / escalations are closed off
Provide accurate feedback to requestors; communicate the root causes, trends, and solutions
Monitoring and management of tasks & targets to ensure SLAs & KPIs are met/exceeded
Identify, support & drive process improvement initiatives (to work methods, processes & systems)
Provide reporting including interpretation, trends, and root causes to assist the manager in preparation for weekly, monthly & quarterly meetings
Build & maintain good professional relationships with client and team members
Other ad-hoc projects/reports and requests
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Apply via company website ( http://www.solugrowth.com ) or