Website Liberty Group South Africa
At Liberty we believe that when knowledge rolls up its sleeves, people’s realities change. And that’s what we do; we change realities every day. Since 1957 we’ve grown from being a South African life insurer to a Pan-African financial services company, offering asset management, investment, in… read moresurance and health products. Our thirst for knowledge is embodied by a group of outstanding people who give our clients the tools and advice needed to achieve success. Braamfontein, Gauteng
Job Description
To provide an effective Query Resolution service in a professional, friendly manner with internal as well as external clients to understand the risks associated with handling clients’ queries and dissemination of confidential information. Be the first point of contact for routine clients’ queries
Qualifications
Type of Qualification: Diploma
Field of Study: Business Commerce
Experience Required
Service Management
Operations
3-4 years
Sound knowledge of Business processes when dealing with facilitating payments’ instructions for clients and when dealing with client’s queries. Sound knowledge of regulatory requirements while handing client’s queries Global markets and Personal Banking experience.
Additional Information
Behavioural Competencies:
Checking Things
Conveying Self-Confidence
Establishing Rapport
Examining Information
Following Procedures
Generating Ideas
Interacting with People
Making Decisions
Managing Tasks
Meeting Timescales
Taking Action
Team Working
Technical Competencies:
Customer Understanding (Business Banking)
Product and Services Knowledge
Product Related Systems (Business Banking)
Apply via company website ( http://www.liberty.co.za/ ) or
www.standardbank.com
To apply for this job please visit www.standardbank.com.