Branch Manager – Food Safety & Compliance Consulting Operations Manager (Finance)

Kontak Recruitment

We are looking for an ambitious Branch Manager to establish and grow the Mpumalanga region for a respected food safety and compliance consultancy. This is a hands-on leadership role suited to someone who can deliver consulting, training, and compliance services while building a profitable regional client base.
As the branch develops, the role will move increasingly into strategic leadership, team management, operational performance, and commercial growth. It is ideal for someone who enjoys combining technical expertise with client-facing, entrepreneurial leadership.

Benefits

Hybrid/remote working structure with travel to client sites
Career development and training opportunities

Minimum Requirements:

Afrikaans as a first or second language is desirable

Qualifications

Relevant qualification in Food Science, Food Technology, Quality Management, Business Management, Operations Management, or a related field
Additional management, leadership, sales, or business development training will be advantageous

Experience

3–5 years’ management experience within food safety, quality assurance, compliance, consulting, or a related environment
Experience implementing and maintaining food safety management systems
Strong business development and client relationship management experience
Experience leading teams and managing multiple projects
Exposure to financial management, budgeting, and branch performance reporting

Technical Knowledge

Strong working knowledge of food safety and quality management systems, including FSSC 22000, HACCP, BRCGS, GLOBALG.A.P, GFSI standards, SIZA, and ISO 9001.

Key Skills

Leadership and people management
Project management and operational coordination
Business development, sales, and proposal writing
Financial and commercial acumen
Client relationship management
Report writing, communication, and presentation skills
Strategic planning and execution

Personal Attributes

Customer-focused, professional, and ethical
Commercially minded, results-oriented, and entrepreneurial
Positive, resilient, organised, and deadline-driven
Confident communicator and strong relationship builder
Collaborative team player who is passionate about helping clients succeed

Responsibilities:

Business Development & Growth

Establish and grow a profitable regional client base
Drive sales activity and identify new business opportunities
Build strong relationships with clients and industry stakeholders
Support sales and marketing initiatives for the region
Review and approve quotations, proposals, and project costings

Food Safety & Compliance Consulting

Deliver consulting, training, and compliance services to clients
Implement and support food safety management systems aligned to relevant standards, including FSSC 22000, HACCP, BRCGS, GLOBALG.A.P, GFSI programmes, SIZA, and ISO 9001
Conduct client visits and provide technical guidance
Ensure all projects are delivered to a high professional standard

Leadership & Team Management

Lead, mentor, and develop consulting and support staff
Manage team performance against agreed KPIs and productivity targets
Allocate resources effectively across projects and client engagements
Encourage accountability, collaboration, and continuous improvement
Conduct regular team meetings and performance reviews

Project, Financial & Operational Management

Oversee consulting and implementation projects from initiation to completion
Monitor project timelines, budgets, deliverables, risks, and client expectations
Review monthly management accounts and branch performance metrics
Monitor performance against budget and financial targets
Present monthly business performance reports to the Director Group
Ensure administration, compliance documentation, and accreditation requirements are completed accurately and on time

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