Website FlySafair
FlySafair is South Africa's true low cost airline. We took to the skies in October 2014 and have expanded fast, linking several key destinations in South Africa. Our intention is to keep our fares lower for longer and in so doing offer South Africans an affordable and easy air travel alternative…. read more FlySafair is a very dynamic company that prides itself on being forward thinking and innovative. Safair is the holding company which owns FlySafair. With over 52 years experience in the aviation industry this South African stalwart brings both high level expertise and good solid values to the table. Our primary base is in Johannesburg at OR Tambo International Airport with secondary bases at Lanseria, Cape Town and Durban.
Description
Support the team with the coordination and execution of commercial initiatives and projects across various business areas;
Assist with monitoring the performance of catering products and ancillary revenue streams to identify trends, opportunities, and operational challenges;
Support the implementation and post implementation review of ancillary products, promotions, and commercial initiatives;
Assist with conducting competitor and market analysis to support commercial decision-making and identify industry trends and opportunities;
Assist with developing and maintaining process documentation, SOPs, checklists, trackers, and operational controls;
Support continuous improvement initiatives aimed at improving operational efficiency, reporting visibility, customer experience, and commercial performance;
Maintain accurate records, documentation, and filing systems relating to commercial activities and projects;
Participate in structured rotational exposure across various commercial functions, including catering, ancillary revenue, partnerships, distribution, and GDS support;
Build knowledge and understanding of airline commercial operations, customer trends, revenue drivers, and industry practices;
Demonstrate initiative, accountability, and a willingness to learn within a dynamic airline environment;
Assist with preparing and maintaining weekly and monthly commercial reports, dashboards, presentations, and performance summaries;
Support the collection, analysis, and validation of operational and commercial data to identify trends, variances, recurring issues, and improvement opportunities;
Assist with compiling business cases and management reports relating to ancillary products and commercial initiatives;
Support the maintenance of accurate, up-to-date, and reliable commercial data and information for reporting and decision-making purposes;
Assist with liaising with internal departments, suppliers, and service providers regarding operational queries, reconciliations, recurring issues, and follow-up actions to support effective service delivery and operational continuity;
Assist with monitoring supplier performance and following up on outstanding actions to support the maintenance of operational and service delivery standards.
Requirements
Grade 12 or Equivalent (Essential);
Bachelor’s degree (e.g., BCom, Business Science, Industrial Engineering, Supply Chain, Finance, Analytics or similar) (Essential);
Interest in commercial aviation, customer experience, and operational execution;
Basic understanding of supplier coordination and service delivery processes;
Knowledge of reporting principles and data analysis concepts;
Interpersonal skills;
Strong attention to detail;
Results driven;
Ability to keep one’s composure in a fast moving, dynamic environment;
Excellent Communication skills (verbal and written);
Analytical mind-set.
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