Website Mukuru
Mukuru helps you move money around Africa. Whether you are sending cash for instant collection or topping up a bank account or mobile wallet it has never been easier. We use the latest mobile and web-based technologies to give you the best experience possible. But that’s just half the story. To re… read moreally understand us, you need to know the "why” behind all we do. We know that every one of our customers has a story. Just like we do. So whether they are sending money for school fees, hospital bills, rent or groceries, we are passionate about making that story end well. It is this, the opportunity to enrich the lives of Africa's people by helping family, friends and loved ones stay connected, that motivates us to improve, to do more and to reach further. To us a remittance is more than money. It represents the love, care and hard work of the sender and can be a lifeline, an opportunity or even a celebration to the recipient. So when you send money with Mukuru, you can rest assured that you will get great service from people who understand you. Our Vision To become the most trusted brand in financial technology solutions for Africa's people both at home and abroad. Our Mission To enrich the lives of Africa's people by connecting loved ones through innovative financial technologies. Our Values World Class Service – We truly value and respect our customers. If it were not for them, we would not be us. That is why we strive to provide excellent service that is always WORLD CLASS! We aim to consistently exceed our customers’ expectations by genuinely understanding their needs. A Sense of Family – The Mukuru FAMILY is a home away from home. We believe that authentic relationships in which people value, support and care for one another are the cornerstone of any great organisation. We all come from different walks of life, but when together, we are family working in a spirit of unity for something greater. Integrity – We value INTEGRITY. To us, it’s about being honest in every aspect of our work and going above and beyond the call of duty. We are all individually and collectively responsible for the company and each other, and we hold ourselves to the highest standards. Treating others with respect is foremost in all that we do. Growth Through Learning – We encourage personal GROWTH. We want every employee to realise their ultimate potential by fostering a continual willingness to learn. We encourage our staff to seek personal development opportunities and challenge themselves in their roles. We believe that as each person grows, so does the company Passion In Work and Play – Our PASSION for life drives us. We love helping our clients achieve their goals, take care of their loved ones or just grow their savings. We have seen the difference our work makes and it energises us to keep going. If we are not working we are playing, but with no half measures there either. We like to put passion in everything! Innovation and Creativity – INNOVATION and CREATIVITY underpin all we do, and puts us at the cutting-edge. The desire to improve, to enhance and to create runs through the whole company. And, when simply improving something is not good enough, we create it. Just because "it has not been done before” is not going to stop us. We love the feeling of pushing the boundary for the benefit of our customers. south africa
Role Purpose
Are you passionate about growth, innovation, and building products that truly impact people’s lives? As the Commercial Product Lead, you will play a key role in sustainably growing Mukuru’s Wallet & Value-Added Services (VAS) business.
This is a Commercial growth role focused on driving profitable customer and product growth, working cross-functionally to enable execution. This is a commercial product role, not a technical product position.”
You’ll work cross-functionally, think commercially, and be hands-on in executing strategy, turning insights into action and opportunities into results.
What You’ll Be Doing
Drive Market Growth & Penetration
Lead customer acquisition, retention, and increased usage of Wallet & VAS products in assigned markets
Act as the Wallet & VAS ambassador—building strong visibility and share of mind
Enable and train sales and marketing teams on effective value-based selling
Ensure customer benefits and product features are clearly and consistently communicated
Strengthen and optimise distribution channels
Execute Strategic Projects
Coordinate and manage cross-functional projects aligned to business strategy
Track daily progress, manage priorities, and resolve delays proactively
Ensure projects are delivered on time, within scope, and with measurable outcomes
Identify and escalate risks, resourcing needs, or dependencies where required
Develop New Business Opportunities
Identify new products, services, and partnership opportunities
Assess opportunities for commercial, strategic, and legal viability
Prepare and present compelling business cases for approval
Build relationships with potential partners and negotiate mutually beneficial agreements
Support or lead implementation of approved opportunities
Commercial & Partner Management
Support budgeting and market performance reporting
Conduct pricing reviews and contribute to pricing strategy
Manage partner relationships, negotiations, and ongoing commercial engagements
Market & Industry Intelligence
Monitor market trends, customer needs, and regulatory changes
Analyse competitor offerings, pricing, and business models
Translate insights into actionable recommendations
Personal & Professional Development
Participate in weekly KPI and monthly performance reviews
Attend product training and development programmes
Take ownership of continuous learning and growth
What You’ll Bring
Knowledge
Payments, remittances, and digital financial services
Sales and marketing processes (B2C & C2C)
Commercial agreements and contracts
Operating licences and regulatory environments
Skills
Strong communication and interpersonal skills
Sales and negotiation ability
Analytical and problem-solving mindset
Excellent organisation, time management, and attention to detail
Self-driven, resilient, and results-oriented
Experience & Education
2–3 years of work experience (business development experience advantageous)
Exposure to financial services is desirable
Grade 12 (essential)
Relevant tertiary qualification (essential)
Apply via company website ( http://sa.mukuru.com/ ) or
mukuru.breezy.hr
To apply for this job please visit mukuru.breezy.hr.