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At Catch Recruit, our mission is simple: to connect exceptional talent with the right opportunities, ensuring a perfect blend of professional skills and cultural fit. As a dynamic and growing business, we are dedicated to delivering genuine value to our clients and candidates alike. We achieve t… read morehis by matching candidates with organisations that align with their personality and career aspirations while providing our clients with talent that truly complements their company culture. Our commitment goes beyond just filling roles—we prioritise building lasting relationships by focusing on a select group of clients and candidates. This approach allows us to offer a personalised, attentive service that meets the unique needs of every partnership we create.
Purpose of role:
The Commissions Administrator is required to support the central business enablement team in providing high levels of support to the regions.
The incumbent takes responsibility for the central point of contact for all commissions processing / income processing, distributed to the Financial Planning Partners.
The incumbent plays a critical role in the day-to-day operations of the organization, interacting daily with Financial Planning Partners, Assistants, Finance and the MIS Team amongst others.
Responsibilities:
Operational Support (10%)
Support the Centre with general office management tasks including reception and facilities
Support the Centre with the ordering of stationery / office refreshments for all offices in the Company
Monitor the central e-mail accounts
Receive, validate and process Investec CCM withdrawals for clients daily
Assist with the opening of new Investec CCM accounts in line with business processes daily
Commission Management (75%)
Collaboration with the Finance and MIS reporting teams
Maintenance of the employee database on the commission system
Monitor and reconcile the daily bank statements for the Company relating to commission / fee deposits received
Receive and process individual product provider commission statements relative to the daily bank deposits received
Create and process manual commission payments (i.e. referral business or direct payments from clients for professional services)
Query management – with product providers on queries (including both commission file layout queries or individual commission related queries on behalf of Financial Planning Partners) and internal queries received from the regions i.e. Financial Planning Partners etc.
Request and submit invoices and month end statements to third parties where necessary
Managing suspense entries in line with internal business processes
Distribute the total fees / commission in suspense for Financial Planning Partners who have left the company
Preparation of month end reconciliation packs for Finance
Other Duties (5%)
Contribute actively to the team and employee initiatives
Working collaboratively and supporting other employees in their areas of work when required
Adhere to our business values, policies and procedures, contributing to their development to make them more accessible and inclusive
Championing diversity in all its forms
Any other duties that may from time to time be requested of you
Important Relationships
Report to the Head, Operations
Interaction with Partnership Operations Managers
Interaction with the Partnership Directors and Portfolio Managers
Engagement with Financial Planning Partners and their Assistants Interaction with individuals at the Centre on a day-to-day basis
Develop and maintain good relationships with all product providers
Knowledge
Knowledge and understanding of the Financial Services Industry including basic product knowledge and related commission / fee payment processes – understanding commission calculations – an advantage
Knowledge of the operations and client services environment an advantage
Competencies
Computer literacy: Microsoft Office essential
Excellent communication skills (both writing and verbal)
Customer centricity – passionate about client service
Well organized and ability to prioritise
Starter Finisher – sees task through to completion
Problem solving skills
Deadline driven
High attention to detail
High levels of accuracy and precision
Able to work as part of a team and independently when required
Positive CAN DO attitude
Ability to multi-task
High level of trustworthiness and ability to maintain confidentiality
Knowledge
Knowledge and understanding of the Financial Services Industry including basic product knowledge and related commission / fee payment processes – understanding commission calculations – an advantage Knowledge of the operations and client services environment an advantage
Attributes
This role requires an individual who is ambitious and strives to excel in an Operational or Financial environment
Apply via company website ( N / A ) or
catchrecruitcoza.simplify.hr
To apply for this job please visit catchrecruitcoza.simplify.hr.