Website Rentokil Initial South Africa
With 90 years of international experience, and nearly 50 years of local expertise in the South African market, Rentokil Initial provides services that protect people and enhance lives. We protect people from the dangers of pest-borne disease and the risk of illness from cross contamination caused b… read morey poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands. You can rest easy knowing that your local expert will take care of your pest and hygiene related problems safely and efficiently, whilst our Ambius division will ensure a welcoming and productive indoor workspace. OneRISA Rentokil Initial's Vision Our vision is to be the best at what we do by doing what’s right for our colleagues and customers. Rentokil Initial's Mission Our mission is to provide high quality, reliable services to our customers, and to be the best environmental service provider in the country, thereby ensuring a healthier South Africa. Our mission is also to be a people-focused organisation, driving service excellence and continuously developing and growing our people and communities. We thus strive to service our clients using the right people doing the right things in the right way. Taking a Safety-first approach to Servicing our Clients Here at Rentokil Initial, we put safety first. We do this by ensuring that frequent refresher training is provided to all our staff in order to reinforce the importance of safety; not only to us, but to also to our customers and the communities we serve. We have developed a wealth of local capability and knowledge in our core business through the continuous development programs given to our employees in order to provide you with the best service. The Diverse Skills and Background of our Employees and Communities we care for As people are important to us, we take cognisance of the diverse skills and background of our employees. We discuss and address issues of concern in order to treat everyone with the respect and the fairness they deserve. This keystone also extends to the communities in which we work and care for. We thus have programs designed to grow our communities and we regularly participate in local community improvement initiatives. Communicating with our Clients to Improve our Offering In order to achieve and build all of the above, it is critical to keep communication channels open with our people, listening to and acting on what they tell us. By investing in our relationships with our customers, we work with you to deliver pest-free, hygienic and welcoming environments. Your valued feedback, together with constantly improving our products and services through innovation, research and development, allows us to provide you with an expert service that puts the health and safety of your family or colleagues first. Claremont, Western Cape
Key Outputs:
Maintain a realistically low incidence of bad debt
Consistently meet and maintain KPI’s (collections, bad debt, dso’s and query targets)
Works with a minimum of direction on collections for an important ledger, possibly key accounts
Anticipates developments, and identifies accounts that will require special attention
Handles disputed accounts and negotiate to bring payment into line with terms
Undertakes complex reconciliations, and compiles documentation for legal action
Maintains accurate individual measurement and performance statistics
Obtains sufficient information to assess the risk of new and existing customers
Works within guidelines and reports to the AR Team Leader
Close liaison with business units, internal and external clients, the focal point being timeous collections and query resolution
Provide accurate advice on debt management, queries, VAT issues etc
Involvement in the reconciliations analysis of ledger accounts and billing history
Liaise with billing on Credit Control queries, through to prompt resolution
Ensure all relevant details are provided for the “collection package” delivered to the market for collection
Liaise with current service provider, claims handlers and others on outstanding collections
Undertake ad-hoc responsibilities as required
Qualifications
Minimum of 3 years in a credit control experience as well as 2 years exposure in reconciliations
Experience & exposure in a Service or FMCG environment (Banking Sector, Retail Sector , Shoprite, Edcon , Eskom and PnP etc.) is essential as it is key accounts and on an open item system
Proven working knowledge of accounting system (Credit Management 1,2,3)
Strong computer skills in Microsoft Office applications (i.e., Word, Excel -Advance, etc.)
go to method of application »
Apply via company website ( http://www.rentokil-initial.co.za/ ) or