Website IGrow Wealth Investments
IGrow Wealth is a Property investment company which assists Property investors to achieve financial independence by building lasting wealth through high-performing property portfolios. In addition, we also assist South African investors to master every stage in the process of successful property inv… read moreestment – identifying, acquiring and managing top performing properties that provide above-average rental income and capital growth yields. Working with his team of experts, service providers and the IGrow Wealth staff, Jacques always focuses on the key objective – to help ordinary South Africans achieve financial independence through long-term property investment. The IGrow Property Club provides a holistic approach to wealth creation by using entry-level property as the underlying asset class. The IGrow Property Club team of experts views direct ownership of property as both the cornerstone and alternative vehicle to traditional investment products. It is a proven fact that 95% of people will not be able to retire financially independent. The Property Club’s investment principles for the local investor are influenced by Robert Kiyosaki’s methods of investing but are geared for the South African property market. 7A World House, Loerie Park, Paul Kruger Street, Durbanville, Cape Town
The Credit (Debt) Controller will be responsible for managing and recovering outstanding rental arrears across the property portfolio. This role ensures timely collection of rental income, maintains accurate debtor records, and upholds positive tenant relationships while enforcing collection policies and legal compliance.
To qualify for this position, you need:
Matric.
Minimum of 3-5 years relevant experience.
Experience with customer service.
Property related experience.
Strong communication and negotiation skills.
Ability to handle difficult people and conversations calmly and professionally.
Ability to handle high volume and attention to detail.
Computer literate
Duties and responsibilities include, but not limited to:
Debt Recovery & Arrears Management:
Monitor tenant accounts daily to identify overdue payments.
Issue reminders, final notices, and follow up with tenants via phone, email, and written correspondence.
Negotiate payment arrangements and maintain accurate repayment schedules.
Escalate persistent arrears cases to legal or eviction processes in line with company policy.
Administration & Record Keeping:
Maintain up-to-date tenant account records on the property management system.
Reconcile tenant payments, allocate receipts, and resolve discrepancies.
Prepare monthly arrears reports and analytics for management review.
Track collection performance metrics and assist with forecasting cash flow from rental income.
Communication & Coordination:
Liaise with property managers, landlords, and tenants to resolve disputes professionally.
Coordinate with legal partners or external debt collection agencies where necessary.
Support the finance team with month-end reporting and audit requirements.
Compliance & Process Improvement:
Ensure all collection activities comply with relevant rental housing legislation, data protection, and consumer credit regulations.
Recommend and implement process improvements to enhance collection efficiency and tenant engagement.
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Apply via company website ( http://igrow.co.za/ ) or