NTT Ltd.
Your day at NTT DATA
As a Data Centre Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients’ IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You’ll be the go-to person to restore services and ensure our clients’ satisfaction.
As a Data Centre Managed Services Engineer, you’ll be responsible for managing and maintaining our data center.
You will be essential to the implementation and maintenance of our process control systems, which will guarantee the effective and secure running of our operations.
You will also help with the day-to-day operations of our data center by providing support to all areas of IT including VMware vSphere Virtualization, NSX, ESXi Hypervisor and Platform (vCPE), Storage Management, Red Hat Enterprise Linux Server Administration and Amazon Web Services (AWS).
Key Roles and Responsibilities:
Expert in deploying and managing services on VMware (vSphere), Azure, AWS and other virtual platforms as needed
Familiarity with managing workloads across multiple hybrid cloud environments
Deployment, configuration, and maintenance of Linux and Windows servers
Strong experience configuring, troubleshooting and tuning system hardware and software configurations for performance and reliability
Diagnose and resolve complex systems issues with multiple influencing factors
Incident response to system alerts, serve as point of escalation for after-hours issues
Backup Technology (Disaster/Recovery/Restore)
Experience with HP 3Par, EMC, Netapp Storage Platforms (advantageous)
Monitoring tool and deployment automation development
Server Administration
Academic Qualifications
Degree/Diploma in Computer Science or System Administration or related field preferred, or equivalent experience
Microsoft Certified Solutions Associate (MCSA)
CompTIA Security+
VMware Certified Professional (VCP)
CompTIA Network+
Cloud certs: AZ-104, AWS Certified Solutions Architect
Any of the Storage SAN certs: NetApp NCDA, Dell EMC Proven Professional
Required Experience:
Minimum of 3 – 5 years of experience with Intel platforms including a combination of the following: Windows Server Administration, Linux / Unix Server Administration, Storage Administration
Experience with Local Area Networks (LAN)
Experience with Wide Area Networks (WAN)
Experience with Storage Area Networks
Experience with Scripting/development in tools such as PowerShell (Highly advantageous)
Experience with Active Directory (group policies)
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills with attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Storage Systems (NetApp, DELL utility, HP Primera)
Experience Windows SCCM server patching
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