Website CLS Human Capital Specialists
Founded in 1996, we at CLS Human Capital Specialists offer a comprehensive range of solutions integral to Human Resources and Organisational Development. We partner with small and medium businesses, and render specialised services developed to adapt to any company’s unique needs. We offer or… read moreganisational development, HR consultancy services based on our clients unique needs and recruitment and selection services. Let us assist and guide you through the recruitment process, from application to an offer of employment.
A well-established courier and logistics environment based in Kempton Park requires an experienced Debtors Controller to manage and maintain the full debtor’s function with accuracy and efficiency.
The successful candidate will play a key role in ensuring timely collections, accurate allocations, and strong customer account management within a fast-paced operational setting.
This role requires strong attention to detail, excellent communication skills, and the ability to perform under pressure while maintaining a high level of accuracy and professionalism.
Job Purpose:
To effectively manage the debtor’s book by ensuring accurate invoicing, allocation of payments, resolution of queries, and timely collection of outstanding balances in line with company policies and agreed payment terms.
REQUIREMENTS
Minimum education (essential):
National Senior Certificate
Minimum applicable experience (years):
Minimum 3 years’ experience in a courier/logistics debtors’ environment
Required nature of experience:
Debtors control / accounts receivable experience
Invoice and credit note processing
Customer account reconciliation and statement preparation
Handling of debtor queries and collections follow-ups
Allocation of payments (cash, EFT, card, cheque)
Skills and Knowledge:
MS Office (Advanced Excel and Word)
Parcel Perfect
KEY PERFORMANCE AREAS AND OBJECTIVES
Debtors Administration & Processing
Process invoices and credit notes accurately
Ensure correct allocation of payments to debtor accounts
Maintain up-to-date customer account records
Manage daily debtor transactions
Reconciliations & Account Control
Reconcile debtor accounts and ensure accuracy of balances
Monitor control accounts and resolve discrepancies
Maintain allocated debtors book integrity
Investigate and resolve unallocated deposits
Collections & Customer Liaison
Follow up on outstanding payments timeously
Liaise with customers regarding overdue accounts
Escalate non-payment cases for collection action
Maintain strong customer service relationships
Reporting & Statements
Prepare and distribute monthly customer statements
Maintain accurate debtor reports
Provide management with updates on overdue accounts
Ensure reporting deadlines are met
Queries & Support Functions
Resolve invoice and payment-related queries
Support internal departments with debtor-related information
Ensure efficient handling of customer disputes
Maintain thorough documentation of all interactions
Closing Date: 2026-07-01
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