Direct Sales Agent Retention Consultant – Inbound and Outbound Quality Verification Agent Retention Support Consultant Customer Care Co-ordinator Premium Support Co-ordinator

  • Full Time
  • Gauteng

Website Tracker Connect (Pty) Ltd

Tracker South Africa was established in 1996 and currently connects over 1 million vehicles, making it the region’s dominant brand. To most people, Tracker is seen as a Stolen Vehicle Recovery (SVR) company, and while SVR is still at the core of our business, we have evolved significantly over the… read more last 20 years. Through a culture of continuous innovation, driven by an experienced and dynamic team, Tracker has built a reputation far beyond its SVR roots which positions us as the leading provider of telematics solutions to an automotive ecosystem which includes Original Equipment Manufacturers (OEM’s), Dealers, Insurers, Fleet Operators and Consumers. Providing value added information to our clients has grown exponentially as we have evolved our data systems and interpretation. Today, Tracker is data – how we collect it, process it and turn it into knowledge that allows us to provide proactive value to our partners and customers. The amount of data we gather is staggering, with over 35 million telematics messages generated daily. However, raw data is worthless and Tracker’s ability to interrogate and extrapolate meaning is what sets us apart, making us one of the most obvious and sought after partners for businesses grappling with the challenges of a connecting world. At Tracker we have a positive, friendly work environment. We live service excellence and we all support one another. We all take pride in and care for our customers and work environment as well as our communities. Our core values are: • We each take responsibility • We live service excellence • We all pull together • We each show respect • We are committed to transformation • We all make a plan Darrenwood, Gauteng

Introduction

Tracker requires the services of a Direct Sales Agents at their Head office based in Johannesburg. The candidate will be required to ensure Customer Service Standards are maintained and reach sales targets whilst working in a highly pressurised environment. We require a diligent, committed and hard-working individual, who can be a part of a highly motivated team.

Job description

Upselling /cross selling products
Meet and exceed the sales quotas
Maintain contact and build lasting relationships with customers
Make sales calls and contact both potential and existing customers
Keep records of all interactions with customers
Keep abreast of the latest market trends and remain updated on product knowledge
Development of innovative and creative sales techniques
Upselling/cross selling on different campaigns
Ensure that Customer Service standards are maintained in a highly pressurised environment
Follow up leads/queries
Identify the needs of a customer and meet those needs through the purchase of products or services
A requirement to work overtime or Saturdays may be requested from management

Minimum requirements

Matric and minimum of 1-2 years outbound sales experience in a call centre
Excellent typing and accurate data capturing skills
Excellent communication skills and telephone manner
Computer literacy
Analytical skills
Persuasive and competitive nature will be an advantage
Proven sales record

Deadline:15th June,2026

go to method of application »

Apply via company website ( http://careers.tracker.co.za ) or

 

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