Website Fidelity Services Group
Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological de… read morevelopments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.
Job Description
We are looking for an experienced and detail orientated Technician to look after high-security installations across our infrastructure projects.
This role requires full deployment and configuration of Alarm Systems, CCTV surveillance, Access Control and Network connectivity at respective sites.
Key Responsibilities
Install, configure, and commission and maintain electronic security systems, including:
CCTV (analogue and IP)
Access control systems
Alarm and intrusion detection systems
Intercoms and perimeter protection solutions
Networking – Strong knowledge of Fibre Infrastructure
Electric Fence Systems
Perform routine maintenance and preventative service on installed systems.
Diagnose and resolve technical issues efficiently and professionally.
Conduct site assessments and provide technical recommendations.
Ensure all work complies with industry standards, safety regulations, and company procedures.
Provide exceptional customer service and maintain strong client relationships.
Complete job cards, service reports, and administrative tasks accurately and on time.
Minimum Requirements
Matric / Grade 12
5-10 years proven experience in the Electronic Security Systems Industry
Strong understanding of networking fundamentals
Valid code 8 Drivers License
PSIRA registration Grades C
Required Skills and Experience
Alarm System installation and programming with end-to-end knowledge of installations and maintenance.
CCTV System installation and configuration of analog and IP-based surveillance systems, including remote viewing set-up.
Strong understanding and knowledge of router installation, static IP configuration, and port forwarding for remote system access.
Interpretation of wiring diagrams, floor plans and security systematics.
Knowledge with UPS systems and structured cabling would be advantageous.
Diagnosis and troubleshooting skills
Strong adherence to confidentiality and security protocols.
Ability to work independently or as part of a team under project timelines.
Excellent communication and customer service skills.
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