SITA SOC (Ltd)
Purpose of the job
The role will be responsible to define the direction, objectives, strategies, implementation, and operations of technology infrastructures, which includes data centre, network, and server services. The role must ensure IT infrastructure availability, integrity, and security, including the operation of Government- wide networks.
Key Responsibility Areas
Provide strategic direction and oversee provisioning of an array of secure and optimized IT hosting services such as application hosting, web hosting, storage, backup and disaster recovery service packages to house, service, and maintain government information.
Drives the implementation of cloud computing strategy for SITA to enable effective and efficient government services and a modernized technology platform to improve the machinery of government and optimize service delivery to the citizens and businesses of South Africa to ensure strategic intent, value-added investment that enables government agility.
Define the direction, objectives, and strategies for Networks, Software Management, Mobility, and Support services for all systems.
Oversee the provision of service packages that provide customers with the capability to effectively monitor, evaluate, and continually improve services received from service providers using international best practice frameworks and quality standards.
Continually strive for improved efficiency to ensure that SITA’s service is cost-competitive.
Ensure effective management of resources (i.e., budget/finances, assets) within the Unit.
Ensure effective Human Capital Management (Leadership).
Manage compliance management processes within the department.
Qualifications and Experience
Required Qualification: Degree in Computer Science or Engineering or equivalent.
Experience: 12+ years of professional experience in a technical role in IT Infrastructure (Hosting, Networks, Server Management etc.) in an ICT organization plus 3+ years working experience at an Executive Management level.
The experience should include:
5+ years in senior technical operations management in one or more of the following:
Hosting with experience in Cloud Computing
Experience in developing and implementing IT infrastructure operating models.
ICT Security
Understanding of Applications underlying cloud and hosting capabilities.
Experience in managing, monitoring, and reviewing complex operational service delivery and a program of ICT projects and developments.
Experience in delivering and managing cloud based SAAS solutions at enterprise scale
Experience of leading in an Agile environment with understanding of agile principles and proven track record in their application.
Experience in managing, monitorg, and reviewing complex operational service delivery and a programme of ICT projects and developments.
Ability to work with key vendor partners shaping the product direction in support of both business and technology needs while ensuring a robust and cost-effective computing environment.
Deadline:17th June,2026
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