Website Managed People Solutions
Managed People Solutions is a team of highly passionate and dedicated Human Capital Practitioners, focused on partnering with clients, with the aim of optimising businesses, through affordable and agile tailor-made solutions, across the employee lifecycle.
Job Description
Managed People Solutions is looking for a dynamic, results-driven Field Merchandising Manager to join our team in Gauteng! If you are passionate about leading teams, driving performance in trade, and delivering exceptional client service, this is your opportunity to make an impact.
The Field Merchandising Manager will lead and manage the merchandising team in trade, ensuring all client and MPS KPIs are consistently achieved. This includes call cycle compliance, execution excellence, achieving call targets, training merchandisers, and managing client relationships.
Key Responsibilities
Manage merchandising operations within budget, ensuring no overspending
Ensure all client trade visits meet high standards of execution
Deliver excellent customer service through effective communication and issue resolution
Build and maintain strong client relationships
Plan and manage call cycles to achieve monthly targets
Lead, coach, and manage the merchandising team, including weekly meetings
Oversee Repforce administration (store updates, surveys, and data accuracy)
Spend sufficient time in trade supporting and developing merchandisers
Monitor daily activity to ensure KPI and call target achievement
Ensure vehicle inspections are completed and issues are escalated and resolved
Align with sales teams and KAMs on promotional grids and execution
Support the team in executing promotions according to client requirements
Identify training needs and coordinate development initiatives
Resolve escalated queries and operational challenges efficiently
Stay updated on industry trends, challenges, and changes
Provide accurate call data for invoicing by the 20th of each month
Compile and present insightful reports to clients and management
Assist with ad hoc projects as required
Requirements & Experience
BCom in Business Management or a related field
Minimum 2 years experience in a merchandising regional or national management role
3–5 year’s experience in sales and merchandising within an FMCG environment
Knowledge of:
Liquor Legislation
Competition Act
Consumer Protection Act
Valid driver’s license
Own reliable vehicle and willingness to use it for work purposes
Key Skills
Strong leadership and people management
Merchandising and operational expertise
Excellent communication and relationship-building skills
Strong organizational and problem-solving abilities
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