Website PG Group
PG is the name for glass in Southern Africa. Established in Cape Town in 1897, the group produces, distributes and installs automotive glass, building glass, aluminium frames and window film solutions. The PG Group is a significant worldwide player. The PG Group is committed to investing in South… read more Africa and people. All companies in the group participate actively in social responsibility programmes. PG Group has also taken the lead in furthering black economic empowerment in the glass industry. And our Operations comply with the highest international safety, quality and environmental standards.
Main job purpose
To plan, lead, organise, control and support the entire operation, associated resources and assets of a Fitment Centre by implementing and deliberately driving Company Standards, strategic and operational initiatives aligning the execution of business and all resources to Company Strategy and initiatives to success.
Main Objective
Ensure the achievement of company budgets by generating sales/revenue and converting all opportunities through establishing and maintaining a customer base, managing expenses, effective stock control, effective cash management and strict adherence to company processes that will result in sustainable profitability and growth while being compliant to best admin practises.
Establish a culture of trust, effective communication, engagement, cooperation and aligned team dynamic towards achieving business Key Performance Indicators (KPI’s) through effective leadership, performance management, healthy discipline and KPI tracking.
Ensure and deliberately manage excellent customer service by empowering all staff through effective communication, understanding of cause and effect and training / improvement opportunities to ensure targeted levels of Net Promoter Scores (NPS) are achieved.
Enforce and effectively manage compliance to standard business practices and procedures by conducting checks on counter sales, review Price Purchase Variance (PPV) and Internal Transfer of Stock (ITS) so as to reduce stock loss and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk.
Attend to and embrace new business related learning opportunities, continuous development and or improvements and extended reasonable work related tasks and responsibilities as may come about towards remaining in a industry leading position.
To ensure staff are effectively managed and held accountable through performance and disciplinary procedures, and that staff are developed and mentored through the talent management and IDP processes.
Critical job requirements
Qualification(s)
General Management 5 Diploma (essential for internal candidates)
Relevant Commerce Degree
Knowledge
Extensive knowledge of the full range of PG Glass products
Company policies and procedures
People management practises
Skills
Business Acumen
Leadership skills
Budgeting Skills
Problem Solving
Interpersonal Skills
Experience
6 years overall experience
3 years management experience
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