Website Zensar Technologies
Zensar is a leading digital solutions and technology services company that specializes in partnering with global organizations across industries on their Digital Transformation journey. A technology partner of choice, backed by a strong track-record of innovation; credible investment in digital solu… read moretions; and assertion of commitment to client’s success, Zensar’s comprehensive range of digital and technology services and solutions enables its customers to achieve new thresholds of business performance. Zensar, with its experience in delivering excellence and superior client satisfaction through a myriad of technology solutions, is uniquely positioned to help clients surpass challenges around running their existing business most efficiently, helping in their legacy transformation, and planning for business expansion and growth through innovative and digital means. The 'Return on Digital’ Zensar helps clients deliberate not only on executing Digital initiatives but on realizing the Return on Digital. The Return on Digital is about focusing on Business Outcomes. It is about focusing on key aspects like Automation, Customer Experience, Business Resilience, and Standardization of the core back end systems to help realize the Digital World of today and tomorrow. For enterprises to be resilient and successful in the long run, they will need to focus on three aspects – Digital Agility, Cross-over IT and fundamentally the Stability of Core Enterprise Systems. Office Park Block D, First floor 37 Homestead Lane Cnr 12th Avenue and Homestead Avenue, Rivonia Sandton 2196
Job Description
The Fund Admin role is crucial in maintaining the smooth operation of Zensar’s financial services. You will be responsible for administering and managing a range of funds, ensuring compliance with regulations and providing excellent customer service. This role offers an opportunity to work with a diverse range of financial products and gain valuable experience in the industry.
Responsibilities
Administer Retirement, Pension, and Provident Funds, ensuring accurate record-keeping and timely processing of contributions and withdrawals.
Process and manage claims, renewals, and new business, following established procedures and guidelines.
Handle bank administration tasks, including fund transfers, reconciliations, and maintaining accurate records.
Administer investment portfolios, monitoring performance, and ensuring compliance with investment strategies.
Manage risk products, specifically death and funeral claims, by processing claims, verifying documents, and ensuring prompt payments.
Assist with customer onboarding, providing support and guidance to new clients, and ensuring a smooth transition.
Handle policy anniversary administration, sending out renewal notices, and managing policy updates.
Collaborate with the accounting team to ensure accurate financial reporting and record-keeping.
Stay updated with industry regulations and best practices, implementing any necessary changes.
Provide excellent customer service, responding to inquiries, and resolving issues promptly.
Qualifications
A bachelor’s degree in finance, business administration, or a related field is preferred.
Minimum 2 years of experience in fund administration, preferably in a financial services or insurance company.
Knowledge of retirement, pension, and provident fund regulations and processes.
Familiarity with investment administration and portfolio management.
Strong understanding of risk products, especially death and funeral claims processing.
Excellent organizational skills with attention to detail.
Proficiency in using MS Office and fund administration software.
Ability to work independently and manage multiple tasks simultaneously.
Effective communication skills, both written and verbal.
A proactive and customer-centric approach to work.
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