Website Brights Hardware
Brights Hardware was founded in 1971 by Mr. and Mrs. Luis as a General Dealer specializing in electrical contracting and repairs. Through the years, the business has grown into a multi-faceted outlet for all one’s building material and hardware needs. Since opening the first warehouse in Stikla… read morend, Cape Town in 1995, Brights has expanded considerably with the first franchisee store in Plattekloof in 2006 and a store in Blackheath in 2009. In this same year, Northern Trusses was incorporated into the Brights Group, and renamed to Brights Trusses.
Job Description
Purpose: The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers. This is accomplished by offering friendly customer service, ensuring clean and tidy environment and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins.
KEY RESPONSIBILITIES:
Loading customers vehicles, delivery trucks and transfer trucks promptly and accurately
Ensuring that stock is properly stacked and counted
Assist with pulling of stock for transfers
Reporting stock shortages
Reporting stock breakages
Up keeping of tidiness and cleaning of area by sweeping and upholding good housekeeping
Assisting customers with excellent customer service and product knowledge
Bagging of stone/ sand
Participating in perpetual stocktakes
Ensuring housekeeping of work area
Performing any work related tasks as delegated by your superior
REQUIREMENTS:
Matric or Equivalent
1 Year minimum experience in a similar role (preferred)
Ability to deliver excellent customer service
Ability to numerically count stock
Able to work independently and as a team player
Be disciplined and motivated
Ability to handle pressure
Ability to communicate effectively (verbal)
Physical fitness and stamina
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