Website Community Schemes Ombud Service (CSOS)
The Community Schemes Ombud Service (CSOS) is established in terms of the Community Scheme Ombud Service Act, 2011 [Act 9 of 2011) to regulate the conduct of parties within community schemes and to ensure their good governance. It came into operation on the 7th of October 2016. In order to deliver o… read moren its mandate, key amongst the priorities of the organization are: To establish a world-class dispute resolution service within community schemes characterized by organizational excellence and a conducive organizational culture; To promote good governance of community schemes by developing and implementing appropriate guidelines to enhance stability and harmonious relations amongst the parties; To rollout massive educational campaigns to educate and train stakeholders within community schemes and the public at large; To enhance community schemes’ tenure as alternative tenure option and To develop and implement appropriate organizational systems, controls and measures to enhance financial, economic and organizational efficiency.
Description
Registration of dispute applications & schemes governance documentation
Allocation of dispute resolution & scheme governance files to all regional staff.
Maintenance of accurate information
Maintenance of Amendment of Particular and Waiver’s database
Allocation of dispute resolution & scheme governance files to CSOS staff.
Ensure compliance with dispute and governance standard operating procedures (SOP) within CSOS.
Requirements
Matric + A National Diploma
B Degree or equivalent qualification will be an added advantage
2 to 3 years of working experience in Administration
Knowledge:
Understanding of the CSOS Act, 2011
Computer Literate: MS Office (Word,
Excel, and PowerPoint).
Sound knowledge of administration.
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