Website First Technology
First Technology, established in 1983, is a wholly owned subsidiary of the First Technology Group (FTG), with branches in every major business area in South Africa. This allows us to provide our customers with the same comprehensive range and level of service excellence, regardless of where their bu… read moresiness operations are located. First Technology is structured to give all our customers access to a consistent range of managed technology solutions and services around the country. These include: Managed Solutions: • Storage • Virtualisation • WAN Optimisation Additional Solutions: • Microsoft Services • Software Asset Management • Mobile Device Management • Technical Services • Infrastructure • Converged Communications and PBax systems • Networking Services • Cloud Services • Managed Print Services • IT Rental Finance Our Team – We maintain one of the largest teams of expert technical personnel in the country. Many of our engineers have internationally recognised qualifications to ensure we exceed our service level agreements. Our team is dedicated to providing innovative solutions that are focused on your needs and expectations whilst ensuring a good return on investment, allowing you to focus on your core business more effectively. Our Partners – Our internal resources are supplemented with strategically selected business partners and vendors. Our tailored solutions are backed up with business partners and vendors of the highest calibre. 1st Floor, Block D, The Estuaries Century Avenue, Century City, 7441
Job Description
We are seeking an experienced and proactive Infrastructure Team Lead to play a central role in overseeing the health, performance, and security of our network, cloud, and server environments. Your leadership will be instrumental in guiding and mentoring a talented team of engineers, ensuring the stability and growth of our IT operations.
YOUR CORE FOCUS AREAS:
Network Infrastructure
Design, develop, and maintain detailed WAN and LAN diagrams to map our network infrastructure.
Support and manage network monitoring tools, such as PRTG, to ensure optimal network health and performance.
Perform ongoing network maintenance, including implementing patches, hot fixes, and security configurations.
Configure and install essential network hardware, including routers, switches, and firewalls.
Oversee network asset management and maintain vendor relationships within the parameters of established change management policies.
Cloud Ecosystem
Manage and support Microsoft 365 tenant environments, focusing on user management, security, and compliance.
Assist with Azure tenant administration, including billing and cost optimization.
Respond to escalated support tickets related to Microsoft 365, Azure, and AWS services, ensuring timely resolution.
Monitor, troubleshoot, and optimize cloud infrastructure to maintain strong performance and security standards.
Server & On-Premises Systems
Demonstrate advanced Active Directory skills, including creating Group Policies and managing Domain Controllers.
Manage server hardware, storage solutions, and hypervisor technologies such as VMware and Hyper-V.
Exhibit strong troubleshooting abilities with backup and restore technologies, especially Veeam.
Maintain and support the Mimecast suite (including TTP) and Microsoft mail applications, such as Exchange and O365.
Leadership & Team Development
Provide guidance, mentorship, and technical leadership to engineering team members, supporting their professional growth.
Collaborate closely with management on project planning and prioritization to align with business objectives.
Champion best practices in documentation, security, and change management throughout the IT department
MINIMUM REQUIREMENTS:
Grade 12.
IT Diploma/Degree or equivalent qualification
A+ and N+ certifications
Proven background as a Senior Systems Engineer, Network Engineer, or in a similar technical role with leadership responsibilities.
Comprehensive technical expertise across network, cloud, and server infrastructure domains.
Ability to diagnose and resolve complex issues both over the phone and in-person, using a systematic approach.
Superior organizational skills, with the capacity to prioritize, multitask, and thrive in a dynamic environment.
Excellent communication abilities and a collaborative, team-oriented mindset with a focus on mentorship.
Proactive attitude, consistently staying informed about emerging technologies and security best practices.
Apply via company website ( http://www.firsttech.co.za ) or
firsttech.simplify.hr
To apply for this job please visit firsttech.simplify.hr.