Website MCE Electric
MCE Electric was established in 2001, and is a dynamic & growing distributor & manufacturer of quality switchgear, control gear, industrial plugs & sockets, relays, metering equipment, isolators, change over switches, mild steel enclosures, PVC enclosures, MCBs, MCCBs, ACBs, VSDs, dis… read moretribution boards, time switches, wiring accessories, security lighting, LED lighting Solutions & Solar Products from proven quality brands. As our products are procured both locally and internationally, they are fully compliant with recognised local and International safety standards and specifications. New products are continually being added as new technologies are developed and introduced into the market, as well as trying to meet our customers demands. 10 Pieter Wessels Street Stafford, Ext2 Johannesburg
We are looking for:
Are you passionate about sales and customer service? Do you thrive in a dynamic, fast-paced environment? If so, MCE Electric wants you to join our team as an Internal Salesperson!
You will play a key role in driving sales and supporting our customers. This position involves managing leads, engaging with customers, and processing sales transactions.
Knowledge and Abilities:
Strong understanding of sales techniques and customer service practices.
Ability to manage multiple tasks, prioritise, and meet deadlines in a fast-paced environment.
Strong verbal and written communication skills to effectively interact with customers and team members.
Proficiency in using sales software and tools.
Ability to identify customer needs and provide effective solutions.
Professionalism in all interactions, demonstrating a high level of integrity and reliability.
Key Responsibilities:
Lead Management:
Follow up on inbound inquiries and leads via phone, email, or other communication channels.
Customer Interaction:
Engage with potential and existing customers to understand their needs and offer appropriate products or services.
Build and maintain strong relationships with clients to encourage repeat business.
Sales Processes:
Prepare and send quotations, proposals, and sales orders.
Process incoming sale orders.
Sales Administration:
Maintain accurate and up-to-date records of customer interactions and sales activities.
Product Knowledge:
Stay informed about the company’s products, services, and industry trends.
Educate customers about product features and benefits to assist in their purchasing decisions.
Sales Support:
Collaborate with other departments, to ensure a seamless sales process.
Boxes to tick:
National Senior Certificate or equivalent to NQF 4
Minimum of 2 years’ experience in an internal sales or customer service role, preferably within the electrical products or related industry.
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Apply via company website ( http://www.mce.co.za/ ) or