Aspen Pharma Group
OBJECTIVE OF ROLE
The IT Business Relationship Manager (BRM) is a senior strategic partner responsible for aligning IT capabilities with business priorities within SA Commercial. The role acts as the primary interface between business leadership and IT, shaping demand, translating business strategy into value-driven technology initiatives, and ensuring measurable business outcomes through effective prioritisation, delivery alignment, and adoption. The BRM is accountable for maximising value realised from IT investments.
KEY RESPONSIBILITIES
Partnership and relationship management
Partnership and relationship management: Operating as the dedicated front-office face of IT within business leadership meetings to ensure IT roadmaps are synchronised with departmental goals.
Contribute to the business partner leadership team by actively partnering with business peers to determine and articulate strategic direction
Strategic demand shaping
Strategic demand shaping: Proactively engaging with business to challenge, refine and translate operational wants into strategic requirements.
Demand prioritisation and delivery alignment
Work closely with SA Commercial IT Business Analysts and delivery partners to ensure that business demand is assessed and prioritised.
Trusted advisor to business partners
Partner with the delivery teams to ensure a healthy and well-managed initiative portfolio.
Align with delivery partners post-launch to audit if the technical solution actually delivered the promised business outcome
Use cases added to prioritised implementation backlogs
Ensure business value realization and optimization, from value plans through consultancy, business case development, financial awareness, managing expectations, and identifying opportunities to add value
Ensure project and initiative progress, including consistent and effective communication.
Governance and Risk
Ensuring risks are documented and managed.
Ensuring solutions are aligned to GDT frameworks and governance standards
Support Innovation Pipeline
Use knowledge and awareness of industry and technology trends and digital advances as they relate to new opportunities and business needs
ROI Projections and Business Value Realisation Tracking
ROI Projections
Accurate budgets and forecasts for implementation initiatives
Initiatives that are aligned to corporate strategy
Business Value Realisation
Requirements
EDUCATIONAL REQUIREMENTS
Minimum education Matric/Grade 12
Relevant diploma or degree/business related qualification (Engineering or IT qualification preferrable)
KNOWLEDGE & EXPERIENCE REQUIREMENTS
Minimum experience 5 years business experience
Experience in Pharma or FMCG environment will be advantageous
SOFT SKILLS AND COMPETENCY REQUIREMENTS
Effective planning, organising and co-ordinating
Assertiveness
Strategic Demand Management
Advanced Negotiation skills
Strong capabilities in logical reasoning
Results driven
Effective problem solving and decision making
Commercial and strategic awareness
Independent and self-directed individual that can drive execution
Influencing capabilities
Effective interpersonal skills
The ability to communicate effectively (written and verbal) is essential
Attention to detail
Project management skills
Ability to think strategically and innovatively
Diplomatic, approachable
Strong listening skills
Conflict Management
Commercial acumen
Accountable
Apply via company website ( ) or
aspen.mcidirecthire.com
To apply for this job please visit aspen.mcidirecthire.com.