Website Green Marble Recruitment
Green Marble Recruitment Consultants boasts over 33+ years of valuable combined experience in the trade. We are a pro-active, solution-driven organisation with a personalised strategy to suit individual requirements. We are committed to enter into a partnership with you, to provide you with a stab… read morele staff compliment, through quality placements and specialised services. We pride ourselves in the fact that we can offer you the most innovative staffing solution possible, through the time we spend to gain an in-depth understanding of your recruitment needs. We also believe in staying actively involved throughout the entire selection process and by doing that, emphasis is placed on providing a limited number of quality candidates appropriately matched to each position.
My client who is well established within the sport, leisure and wellness industry based in Woodmead is searching for a well presented and knowledgeable Junior IT Technician to provide user support and customer service on all applications and platforms to agreed SLA’s and Standards. Troubleshoot problems and resolve/escalate through to solution.
Min Requirements
Degree or Diploma in MCITP; Network N+; A+
Grade 12
MS environment + Linux + Active directory
Breadth of technical knowledge
Ability to learn the intricacies of new networking & server software packages
Ability to work with minimum supervision
Time Management
Ability to make quick & informed decisions
Strong Communication skills
Excellent Administrative skills
Duties and Responsibilities
Maintaining wireless connection at each site and adding users/units per request
Basic printer support on printer units within MoreCorp group. Driver installation, Pin code setup, Mailbox setup.
Basic support on telephone systems.
Building and setup of new assets. (Desktops and Laptops)
Mail releases
Managing of Mail Blacklists and White Lists.
Managing of Auto responses (e.g. Call centre support mail)
User Archiving of Mailboxes
Out of office assistance
Calendar issues
General email support. Bounce backs and connectivity issues
Creation of Fax2email accounts
Creation of new user accounts
Managing and creation of TS accounts
Ordering of new IT equipment from suppliers
Onsite support as required
General CRM support. Reset of passwords
Connectivity issues linked to internet connections at all sites
Arranging and setting up VPN remote access
User resignations. Removal of all IT related accounts.
Installation of software as required by users.
Weekend on-call support and afterhours support
General retail switching support. Over/Short paid issues, connectivity, Pin pad problems at POS.
General mobile device support such as iPad, iPhone, Android phones, Blackberry phone
Support of User 3G cards and software – Installation, configuration and general troubleshooting
Office 365 maintenace including distribution lists, user groups and supplier contacts
Slack/Workast assistance
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