Website NICE Ltd
NICE (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organ… read moreizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com. 82 Maude Street, Sandton Johannesburg 2146 South Africa
NICE is looking for a Project Manager to join our Professional Services team. This role is responsible for directing and managing project development and delivery from beginning to end, setting and continually managing project expectations with team members and stakeholders, defining project scope, goals and deliverables that support business objectives in collaboration with internal stakeholders as well as customers and partners, and developing project plans, diagrams, and communications documents.
How will you make an impact?
Plan and schedule project timelines and milestones using appropriate tools and track deliverables
Develop and deliver progress reports, proposals, requirements documentation, and presentations
Proactively manage changes in project scope, identify potential crises, and devise contingency plans
Build, develop, and grow any business relationships vital to the success of the project
Collect sign-off confirming the customer’s agreement on project completion and “acceptance”
Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements
Develop best practices and reusable tools for project execution and management
Have you got what it takes?
Bachelor’s degree in business management or related field or related work experience required
6+ years’ experience in project management or technically relevant occupation
Experience in SaaS, CCaaS or UCaaS industry
Strong project management skills in planning and coordination for timely delivery
Good understanding of principles, theories, practices and techniques for managing project workload and analysis needed for key deliverables
Understanding of technology and software development cycle
Resource management skills
Risk management skills
Organized and comfortable planning several months in advance
You will have an advantage if you also have:
PMI certification desired
PRINCE II
Apply via company website ( http://www.nice.com ) or
job-boards.eu.greenhouse.io
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