Local Office Manager – Witbank Local Office Manager – Paarl Civic Services Officer – Belfast Civic Services Officer – Empangeni Civic Services Officer – Randfontein Civic Services Officer – Phalaborwa Civic Services Officer – Phuthatditjhaba Assistant Director: Asset and Property Management – Western Cape Assistant Director: Asset and Property Management Assistant Director: Asset and Property Management – Limpopo

REQUIREMENTS :

An undergraduate qualification in Public Management, Public Administration, Operations, Business Management, Management, Administration, Law or Social Science within these specified fields of study at NQF level 6 as recognized by SAQA.
3 Years’ experience at a Junior Management / Assistant Director level in Operations in a client or customer services environment. Experience in Civic or Immigration Operations will be an added advantage.

DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:

Manage the overall operations and performance of the Office against agreed service delivery standards. Provide advice and guidance on operations of the Department at a Local Office level. Manage the provision of safe and secure enabling documents as it relates to citizenship, births, marriages, death, travel documents and passports. Ensure delivery against the mandates derived from the Government’s Programme of Action (POA). Ensure effective management and oversight of the Local Office’s Immigration Inspectorate activities.
Foster effective partnerships with all stakeholders and represent the Office at various forums. Ensure the effective implementation of strategic objectives and innovation (digital transformation and case management solutions) in the Local Office. Coordinate and monitor delivery of the Local Office’s operational plan against agreed timeframes and objectives. Implement governance processes, frameworks, policies, procedures and manage risks. Ensure effective and efficient management of human, physical and financial resources within the Local Office. Coach and guide staff on compliance with all regulatory requirements. 

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