Website BHBW South Africa Proprietary Limited
BHBW South Africa, previously trading as Barloworld Handling and Barloworld Agriculture, was established in 2017 to create a new value proposition in materials handling and agriculture in southern Africa. The company is a 50/50 joint venture between Barloworld South Africa and German trading group B… read moreayWa Ag. On the materials handling side, BHBW builds on Barloworld’s track record as a leading supplier of equipment and solutions to the market to grow its footprint and services. In agriculture, BHBW combines Barloworld’s expertise and BayWa’s capabilities as one of the leading agricultural traders worldwide to help farmers take food production to new levels. We can trace our materials handling roots back to 1929 when Hyster lift trucks were first introduced into South Africa, and have been involved in agricultural mechanisation since 2001.
Purpose of the Role
This role is responsible for managing the regional aftersales function in terms of profitability, productivity, and efficiency. Warranty performance and all technical support and training
Key Performance Areas
Achievement of service revenue and profitability targets, GP and operating profit for entire region service operations in Southern Africa
Achievement of operational KPIs and resource and people management
Effective relationship building with external and internal customers and principles
Achievement of a team environment that enables maximum productivity and profitability
Manage, lead, measure and grow Area Service Managers
Monitor and control all costs to maintain contract fleet
Control WIP and NPL
Manage vehicle fleet and control STR maintenance costs
Grow customers turnovers
Maintain a safe working environment (according to safety policy and procedures)
Achieve individual Balanced Scorecard and KPIs
Effective self-management and performance ownership
Adherence to any reasonable instruction
Qualification, Experience and Competencies
Minimum Qualification
Diesel mechanic
Minimum Experience
5-8 years in supervisory role
Strategies and operational implementation
Sound knowledge of Forklift industry an advantage
Exposure to business planning and budgeting
Exposure and experience dealing with blue chip companies
Competencies
Business development skills and knowledge
Business and financial acumen
Communication skills
Presentation and facilitation skills
Influential skills
Creativity
Strong management and admin skills
Skills to lead and grow a team
go to method of application »
Apply via company website ( N / A ) or