Website HomeChoice Holdings Limited
HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding mid… read moredle-income market in southern Africa through mail order (catalogue), electronic channels (Internet and mobile phone) and call centres. The group was restructured during 2014 to facilitate expansion outside South Africa, a further step towards achieving its ambitions of becoming a pan-African retailer. HIL was established as an offshore holding company and was listed in the General Retailers sector on the JSE Limited in December 2014 with a market capitalisation of R3 billion. The group has 3 operating segments: RETAIL HomeChoice is an omni-channel home shopping retailer offering an extensive range of household textiles and homeware merchandise on credit through a convenient shopping experience, together with a home delivery service. The product offering has broadened under the FoneChoice brand to include personal electronics. FINANCIAL SERVICES FinChoice is a niche provider of unsecured personal loan products to HomeChoice customers with good credit records. FinChoice leverages the HomeChoice customer database and marketing platforms to acquire loan customers at low cost and predictable repayment behaviour. The business focuses on short term and low-value loans. PROPERTY The group owns the head office building and a centralised distribution centre in Cape Town, as well as additional land adjacent to the head office which is currently being developed into a new call centre facility. c/o Company Secretary HomeChoice (Pty) Ltd 78 Main Rd Wynberg Cape Town 7800
Job Description
homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
We are looking for driven, competitive sales professionals who thrive on hitting targets, closing deals, and delivering strong sales performance. This is a high-volume outbound sales role within a fast-paced contact centre where results matter.
If you are motivated by targets, resilient in the face of rejection, and consistently deliver sales results, we want to hear from you.
What you will love doing in this role
Drive sales by consistently achieving and exceeding agreed sales targets in a high-volume outbound dialler environment.
Present, promote, and sell products/services to qualified potential customers within a target-driven outbound contact centre, confidently overcoming objections and closing sales.
Maintain high levels of productivity, adherence, turnaround time, and quality performance in a performance-measured environment.
Accurately capture and update customer information in real time, ensuring compliance and data integrity.
Take ownership of your performance, maintaining momentum and focus in a pressurised, target-driven setting.
Represent the homechoice brand with professionalism while delivering a results focused customer experience.
Remain adaptable and resilient in a pressurised, target-driven environment.
What you’ll need to do this role
Matric (Grade 12) – Must have
Minimum 2–3 years’ proven outbound sales/telemarketing experience within a Contact Centre environment – Preferred
Demonstrated track record of consistently meeting or exceeding sales targets
Strong objection-handling and closing skills
Sound understanding of dialler systems and high-volume outbound calling
Excellent verbal communication and telephone etiquette
Fluent in English and at least two additional South African languages – Preferred
Target-driven with the ability to sustain high performance consistently
Clear understanding of a performance-managed contact centre environment
Proficient in MS Office applications (Email, Internet, Word, and Excel)
Clear criminal and ITC record – Must have
Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
What we offer
Basic + commission & incentive drives
Creative agile work environment
Café and lounge area
Staff restaurant with a variety of healthy affordable meal options
Behaviors we love
Wow my customer
Walk in my customers’ shoes
Deliver on my promises
Deliver insight-led solutions my customers need
Treat the business as my own
Take accountability
Be curious, creative & explore opportunities
Do it right & at the right time
Play as a team
Be helpful
Be inclusive
Find the fun
Apply via company website ( http://www.homechoice.co.za/ ) or
homechoice.simplify.hr
To apply for this job please visit homechoice.simplify.hr.