Website BDO South Africa
BDO helps a diverse range of clients with different needs. This is especially true of our Advisory Practice, which provides transaction, risk, wealth advisory, company secretarial, and HR services to clients navigating a range of challenges, changes, and opportunities. Our professionals are from a … read morevariety of multidisciplinary backgrounds, allowing us to deliver insightful, innovative solutions – no matter the challenge, no matter the need.
Primary Purpose of the Job
To provide end-to-end HR operational and administrative support across the employee lifecycle. The HR Officer is responsible for ensuring efficient HR service delivery, supporting stakeholders, and enhancing employee experience through effective execution of HR processes, including employee relations, performance management, recruitment, and engagement initiatives.
Main Duties and Responsibilities
HR Lifecycle Management
Manage end-to-end onboarding and offboarding processes, ensuring a seamless employee experience
Coordinate and monitor probation management processes, including scheduling and tracking reviews
Support and administer the performance management process, including goal setting and review cycles
Ensure all employee lifecycle documentation is accurate, complete, and compliant
Stakeholder Management
Serve as a key point of contact for HR-related queries from employees and line managers
Build and maintain strong, effective working relationships with stakeholders across the business
Provide guidance on HR policies, procedures, and best practices
Employee Relations & Compliance
Support disciplinary, grievance, and incapacity processes in line with company policies and procedures
Escalate complex ER matters to the HR Business Partner or HR Manager where required
Monitor employee relations trends and proactively flag potential risks.
Recruitment Support
Assist with interview processes where required
Payroll & Benefits Administration
Provide accurate input into payroll processes
Support the administration of employee benefits (e.g., medical aid, pension/provident fund)
Resolve payroll-related queries in collaboration with Finance and Payroll teams
Employee Experience & Well-being
Coordinate and support employee well-being initiatives across the employee lifecycle
Assist in driving engagement initiatives to enhance employee experience
Contribute to fostering a positive, inclusive, and high-performance culture
Events & Internal Engagement
Coordinate and prepare for internal events, including townhalls and employee engagement sessions
Support logistics, communication, and execution of HR-related events
Operational Support & Continuous Improvement
Manage HR administrative tasks efficiently with a high level of accuracy and confidentiality
Identify opportunities to improve HR processes and drive efficiency
Requirements
Qualifications/Recognition of Prior Learning equivalent
Degree or Diploma in Human Resources, Industrial Psychology, or related field
Work Experience
2–4 years’ experience in an HR generalist or HR Officer role
Knowledge
HR lifecycle processes
Labour legislation and employee relations practices
HR systems and reporting tools
Technical Competencies
HR administration and lifecycle coordination
Employee relations support
HR reporting and data management
Recruitment and event coordination
Behavioural Competencies
Strong organisational and time management skills
High level of proactiveness and initiative
Excellent communication and interpersonal skills
Strong attention to detail and accuracy
Ability to handle confidential information with discretion
Ability to work under pressure and manage multiple priorities
Strong sense of accountability and ownership
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