Website Excellerate JHI
At Excellerate JHI, we offer comprehensive guidance and support to property owners and occupiers, covering every aspect of their property strategies. From development to buying, selling, leasing, valuing, and asset management, our dedicated professionals are there to provide expert advice every step… read more of the way. With a collective experience of over 100 years in the local and global property services market, Excellerate JHI guarantees that our clients achieve meaningful outcomes through our wide range of services. Our property professionals, optimize client assets by blending their in-depth knowledge of local markets with specialised expertise, premier tools, and abundant resources. What sets Excellerate JHI apart is our commitment to service excellence, innovation, and tailor-made solutions. Our dynamic culture has propelled us to become a market leader and a trusted name in commercial property services. By joining our team, you will have the opportunity to work with like-minded professionals who strive for excellence, embrace innovation, and deliver exceptional solutions to our esteemed clients. Embark on a rewarding career journey with Excellerate JHI, where your talent will be nurtured and your potential unleashed. Take the first step today by exploring our available positions and join us in shaping the future of real estate services.
About the role
As a Technical Administrator, manage the end-to-end procurement cycle, technical maintenance workflows, Service Level Agreement (SLA) administration, Occupational Health and Safety (OHS) compliance administration, and general office administration. The role ensures financial integrity through accurate GL coding, tracks vendor performance metrics against contracts, maintains meticulous digital master files and safety registers for audit readiness, and provides high-level operational support to the Senior Technical Manager and vendor network.
What you will bring
Experience / Education:
Grade 12
Certificate or diploma in either Bookkeeping, Supply Chain, Property and Facilities Management, Contract Administration, or Safety Management
Minimum of 5 years practical experience in a technical administrative, procurement, SLA management, or OHS compliance-related role within Property or Facilities Management.
Skills required:
Basic Bookkeeping/Financial Literacy, Technical Literacy (building systems), SLA/Contract Performance Administration, OHS Administration, Accuracy and Attention to Detail (specifically for GL coding, safety logs, and contract metrics), Negotiation Skills, Ability to work under pressure, Proactive problem solving, Time Management, Organising skills, Ability to Multitask, Tact and Discretion for dealing with confidential information, Good Written and Spoken Communication Skills, Excellent Computer and Administration Skills, Flexible and Adaptable Approach to work, Ability to use Own Initiative, Accurate minute taking essential.
Knowledge required:
Chase or similar Software (Workflow and Procurement), General Ledger (GL) structures, Contractual Service Level Agreements (SLAs), Occupational Health and Safety Act (OHSA) regulations and the role of an OHS administrator, B-BBEE certificate levels and statutory compliance, Procurement best practices, Property Management operational procedures, Computer literacy (MS Office including Excel and Word), Company policies, procedures, and values
Competencies required:
Problem Solving and Decision Making, Teamwork and Co-Operation, Self Confidence, Communication, Resilience, Initiative, Safety, SLA and Regulatory Compliance, Drive & Productivity, Methodical.
What you will be doing:
Financial Procurement
Load approved requisitions and issue PO’s.
Assign correct GL Codes to PO’s.
Track Accruals for work in progress.
Ensure orders are loaded as per SLA terms.
Operations (Chase Software)
Open, assign, and track PO’s.
Verify technical work completion.
Generate operational performance reports.
SLA Administration
Maintain the Master SLA and Contract Tracker.
Monitor vendor Key Performance Indicators (KPIs) against contract terms.
Flag expiring contracts and trigger renewal workflows.
Track and report vendor non-performance issues
Vendor Compliance & OHS Administration
Manage Vendor Portal approvals and B-BBEE updates.
Collect Contractor Letters of Good Standing and 37.2 Agreements.
Maintain building safety registers, incident logs, and service certificates (fire, lifts, etc.).
Coordinate OHS committee meetings and distribute agendas/minutes.
Document & Data Control
Maintain Technical, SLA, OHS Administration and Master Files on the shared drive.
Highlight outstanding or expiring documentation.
General Admin & Support
Assist Senior Technical Manager with ad-hoc tasks.
Minute taking and diary coordination.
Answer/direct calls and manage mail.
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