Product Success Manager Sr. Product Success Manager Product Success Specialist

Website Aha!

Aha! is a different kind of high-growth SaaS company. We are the world's #1 roadmap software and help people achieve their best. Over 5,000 enterprises and 500,000 product, innovation, and engineering leaders trust our software to build lovable products and be happy doing it. We are self-funded, … read morehighly profitable, always distributed, and have no sales team. The Aha! founders codified their approach to building successful companies and pioneered a new framework for personal and business success called The Responsive Method (TRM). It is the engine that powers Aha! and is grounded in the belief that sustainable, lasting success originates in respect for and service to others. Aha! is recognized as one of the best companies in the U.S. to work for and we have donated nearly $1M to people in need through Aha! Cares. TRM and the unique history of Aha! are chronicled in the bestselling book Lovability. Learn more and start a free trial of our software at www.aha.io.

Product Success Managers at Aha! work directly with customers to provide consultative support.

This role is for you if:

You have three+ years of product management experience
You prefer interacting with customers rather than engineering teams
You want to share your expertise and demo our software to help other product teams build lovable products

You

You work hard and have a history of making a positive impact. Fast-paced and high-growth technology companies that are innovating with AI are where you thrive.
You have recently worked in product management or a similar role that was directly responsible for building software.
Working with customers (rather than defining requirements and guiding development work) is your preference, and showcasing advanced technology to sophisticated users energizes you.

You also have:

Three+ years of experience defining, managing, and launching customer-facing experiences at a growing software or technology company
Experience working directly with customers
Deep curiosity to learn complex tools and workflows (including advanced AI capabilities)
Strong written communication skills
Confidence to pursue dynamic opportunities

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