Project Coordinator Paralegal Customer Service & Dispatch Coordinator – (HVAC & Trades) Virtual Assistant AI Automation Specialist

Pavago

About the Role

We’re hiring a Project Coordinator to bring structure, accountability, and visibility across multiple projects.
This is not a passive admin role — you will act as the execution backbone of the team, ensuring timelines are followed, deliverables are tracked, and stakeholders stay aligned.
If you’re highly organized, proactive, and thrive in fast-moving environments — this role is built for you.

What You’ll Own
Project Planning & Timeline Management

Maintain and update project plans using:
Asana
Trello
Monday.com
MS Project / Smartsheet
Track:
Timelines
Milestones
Dependencies
Keep all schedules accurate and up to date

Documentation & Reporting
Prepare:

Meeting agendas
Meeting notes
Action items

Maintain documentation in:

SharePoint
Google Drive
Confluence

Create weekly reports:

Progress updates
Risks
Blockers
Key metrics

Communication & Coordination (Core Responsibility)

Act as the central liaison between:
Project managers
Team members
Stakeholders

Ensure:

Clear communication
Alignment on priorities
Documentation of decisions
Follow up on tasks and escalate delays when needed

Task & Resource Tracking
Monitor task completion and dependencies

Track workload and resource availability
Ensure no task is missed or delayed

Risk & Quality Management
Identify:

Delays
Bottlenecks
Risks
Maintain risk registers and escalate early
Ensure deliverables meet quality standards before submission
Vendor & External Coordination
Communicate with vendors and partners
Track deliverables against agreements
Escalate issues when timelines or expectations are not met

What Makes You a Strong Fit

You are extremely organized and detail-oriented
You proactively follow up (nothing slips through the cracks)
You communicate clearly and confidently
You can manage multiple projects at once
You identify risks early instead of reacting late

Required Experience & Skills
2+ years experience in:

Project coordination
Operations
Administrative/project support
Hands-on experience with:
Asana / Trello / Monday.com
Strong Excel / Google Sheets skills:
Trackers
Pivot tables
Conditional formatting
Strong documentation and communication skills

Nice to Have
Certifications:

PMP
CAPM
Agile (or in progress)
Familiarity with:
Agile / Scrum workflows
Sprint planning

Experience in:

SaaS
Marketing
Professional services
Construction

What a Typical Day Looks Like

Update project timelines and trackers
Follow up with team members on deliverables
Run or support meetings (notes + action items)
Prepare weekly status reports
Communicate updates across stakeholders
Identify and escalate risks early
Maintain clean, organized documentation

In short:

You ensure projects stay on track, visible, and under control.

Key Metrics (KPIs)

On-time delivery of tasks and milestones
Consistent, high-quality status reporting
Zero missed deadlines due to coordination gaps
Clean, up-to-date documentation
Positive stakeholder feedback on communication and clarity

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