Website HWSETA
HWSETA is more than a skills development authority. We are a national entity dedicated to service, and we consider our work a part of the public trust. When we talk about skills development, it’s about changing people’s lives, enhancing their employability and aligning their skills to our econom… read morey. We have served the nation for 19 years, and in that time, we have continually changed and grown to provide the skills that our country needs to meet new challenges in the health and social development sectors, as well as the veterinary sector. We seek people with the same strong ethic of service, energy, and dedication to serving our country.
Education:
Bachelor’s Degree in Education, Training and Development, Human Resource Development, Social Sciences or an equivalent qualification.
Experience:
3–5 years’ experience in an ETD / HRD environment, with SETA and/or chamber knowledge.
Other Requirements:
Valid Code 08 driver’s licence
Own vehicle
Key Responsibility Areas
Perform Delegated Education, Training and Quality Assurance (ETQA) Functions
Support prospective Skills Development Providers (SDPs) in the accreditation and re‑accreditation process.
Evaluate accreditation, re‑accreditation, extension of scope, secondary accreditation and training implementation intent applications.
Conduct site visits, validation and verification and make recommendations for approval.
Support Assessor and Moderator registration applications and make recommendations.
Support learner uploading, linking, moderation and endorsement processes.
Monitor Skills Development Providers for compliance with ETQA policies and procedures.
Support assessment centre accreditation and monitor EISA readiness.
Compile ETQA reports and provide compliance feedback.
Perform Delegated Research, Information, Monitoring and Evaluation (RIME) Functions
Collect data as required for research and monitoring purposes.
Provide support to RIME activities and reporting requirements.
Perform Delegated Skills Development Planning (SDP) Functions
Coordinate partnerships with TVET Colleges, Universities and Community Colleges.
Conduct project site validation and monitor approved projects.
Support and evaluate T-number and SDF registration applications.
Conduct WSP & ATR capacity building workshops and provide technical support to employers.
Support Discretionary Grant and Expression of Interest (EOI) application processes.
Conduct project inductions and monitor project implementation.
Compile monitoring reports and make tranche payment recommendations.
Review and quality assure MoAs, learner agreements, learner information and SQMR submissions.
Identify non‑compliant employers and recommend corrective action.
Perform Delegated Corporate Service and Administrative Functions
Implement and adhere to organisational policies and procedures.
Maintain accurate electronic and physical records.
Participate in career exhibitions, advocacy and marketing activities.
Compile administrative and operational reports.
Support stakeholders with ERP utilisation, log helpdesk tickets and resolve queries.
Adhere to travel, subsistence and financial control requirements.
Perform Functions Related to Building and Maintaining Stakeholder Relations
Mobilise and engage inactive employers.
Build and maintain positive stakeholder relationships.
Enhance customer satisfaction through enquiry resolution and problem‑solving.
Meeting Service Delivery Charter Standards
Telephone enquiries: within 24 hours
Written correspondence (mail/email): within 48 hours
Acknowledgement of receipt of documentation: within 48 hours
Feedback reports after validation, verification and site visits: within prescribed timeframes
Apply via company website ( N / A ) or
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