Website Tych Business Solutions
TYCH is a well-established and experienced, black female owned generalist recruitment agency. We have the experience and expertise to make your business our business and aid you in taking your company to the top, no matter the sector. Professional, dedicated and passionate about what we do and abou… read moret what you do, we take it upon ourselves to immerse ourselves in your company culture in an effort to better understand what your needs may be.
Main Responsibilities:
Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area;
Engage with guests providing information related to the estate, the facilities, art & experiences;
Conduct estate tours with guests;
Operate telephone and switchboard service for all calls when required;
Refer calls & provide assistance to the appropriate person depending on the nature of the call;
Compile and update data related to the area of activity;
Complete and distribute information that needs to be communicated around the estate;
Ensure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments;
Keep management informed of all concerns that guests raise.
Main requirements:
Grade 12, hospitality certificate will be a plus;
Preferably 1- 2 years previous reception experience;
Excellent telephone etiquette and customer-service skills;
Fluent in English with excellent written & oral communication skills;
Able to work in a team;
Good computer skills (word, excel, outlook);
Strong organizational skills and attention to detail;
Availability to work within Hospitality operating hours (e.g., evenings, public holidays, weekends);
Comfortable in dealing with very distinguished clientele;
Ability to work long hours without fatigue
Must be well-presented and have an enthusiastic personality.
go to method of application »
Apply via company website ( N / A ) or