Website Unique Personnel
Established in 1970, Unique Personnel Recruitment Agency has consistently delivered a friendly and professional employment service for more than 35 years of operational excellence. Our main focus has traditionally been in Gauteng, South Africa, but since the implementation of new innovations we now … read morerecruit nationally and globally. As a result it's not surprising with a client base of more than 4000 that during an average month there are in excess of 1500 applicants seeking out Unique's personalised recruitment expertise. Our Recruitment Agency Expertise If your need lies in the financial sector, rest assured that our highly effective Temp and Permanent Divisions will provide you with top calibre Bookkeepers, Cashbook Clerks, Accountants, Debtors, Computer Staff and Data Capture Staff. This of course doesn't mean we cannot cater for other needs, and if yours happens to be in Construction, Office Support, Logistics, Warehouse Control and more, you have still come to the right place! A further indication of our commitment to high standards of service for both applicants as well as clients, is our membership of the Association of Personal Service Organisations and our strict adherence to the operational guidelines of the Labour Relations Act (LRA, BCEA, EEA, OHSA, COIDA). All of the above is provided to you at an extremely reasonable fee, so what are you waiting for? Give us a call – a truly 'unique' experience awaits you. Efficient Recruitment in South Africa Unique Personnel Recruitment Agency is about finding the right people for the right jobs in the community. And seeing that we've been part of this community for 35 years, we've been in a prime position to watch its growth patterns and to amend our style of operations whenever necessary, to ensure that we are always in tune with our surroundings. So we feel confident in saying that it's unlikely you'll find another recruitment agency better suited to understand our clients' needs, in all their forms. With over 100 years combined recruitment experience, we have consistently provided our client base with their most important element, their human capital. Our approach here is to ensure that while we are fulfilling the needs of our clients, we are also sending our candidates into an environment we know they will find rewarding. Unique meets and exceeds all government legislative requirements with regards to BEE, and is involved in a five-year program with a fully accredited BEE practitioner. As a company that is dedicated to giving back to the community, we are committed from a professional and ethical point of view to the further empowerment of members of previously disadvantaged communities. As a Recruitment Agency Although through the years we have developed a reputation for specialising in financial placements, we do remain a generalist recruitment consultancy, servicing a diverse client base, boasting blue chip companies who entrust us with their staffing requirements in the following categories: 8 Thistle Road Kempton Park, Gauteng
Job Description
Responsible for keeping a national and Africa teams of fire suppression technicians productive, compliant, and profitable.
Understanding that the fire suppression industry is a service industry and that the service excellence is a key success factor for the success and growth of the company.
Driving performance across mine sites, the workshop, and the full operational value chain.
Operational Management
Oversee daily operations across multiple mine sites and the head office workshop
Ensure all installations, servicing, and maintenance jobs are completed on time and to standard
Drive productivity and accountability across all technicians
Act as the link between field teams, clients, and management
Resource Planning & Scheduling
Allocate technicians based on site requirements, project scope, urgency, and geography
Ensure optimal use of manpower, tools, and vehicles
Plan deployment schedules
Prevent rework and customer machine downtime through proper forward planning
Job Costing & Budget Control
Prepare and manage job and project costing and profitability at project level, site level and area level
Monitor labour, parts, and travel costs against budgets
Identify cost overruns early and correct them fast
Improve margins through smarter planning and execution
Stores, Workshop & Field Coordination
Manage workflow between stores, workshop builds and site installations
Ensure parts, kits, and equipment are prepared ahead of time
Maintain high standards of workmanship and quality control
Reduce rework, delays, and technical failures
Compliance & Safety
Ensure full compliance with mining regulations and safety standards
Enforce adherence to site-specific safety requirements
Plan and maintain technician certifications and training records
Drive a strong safety culture — no shortcuts
Team Leadership
Lead, mentor, and manage a team of ±30 technicians
Set clear performance targets and hold teams accountable
Address underperformance quickly and effectively
Build a disciplined, reliable, and skilled workforce
Client & Site Management
Maintain strong relationships with mine clients and site managers
Resolve operational issues on-site quickly and professionally
Establish Service Level Agreements (SLA’s) with key accounts
Ensure service delivery meets contractual expectations
Support business growth through consistent service excellence
Reporting & Performance Tracking
Track KPIs: site and technician productivity, job completion rates, margins, breakdowns and repair rework, machine downtime.
Provide weekly and monthly operational reports
Provide monthly/quarterly customer site reports
Use data to improve planning and decision-making
Inherent Requirements
Technical qualification (Mechanical / Electrical / Trade Test preferred) OR management or operations qualification is an advantage
10–15 years’ experience in: Fire suppression systems, OR Mining services / heavy equipment maintenance environments
Proven experience managing large, dispersed technical teams
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