Website Cape Herb & Spice
Cape Herb and Spice has grown from entrepreneurial roots into a global player and now employs over 700 people and operates over 3 sites in Cape Town. Centered around innovation and quality, Cape Herb and Spice gives any candidate a great opportunity to gain extensive experience and build an exciting… read more career. From the tip of Africa to the tip of the tongue – For over two decades Cape Herb and Spice has been bringing top quality spices and blends from Cape Town, South Africa to the world’s palate. Accredited to the highest international standards and packed under strict food safety practices the range extends across daily essentials and trendy, exotic seasonings making it easy to add authentic flavour to every meal
Role Objective:
To support the Key Account Manager and oversee seamless execution of customer orders.
Key Functional Areas:
Customer communication
Internal liaison
Administrational support
Responsibilities:
Oversee loading of orders (or assist loading when necessary) and order confirmation process
Assist with BOM sign-off and new product readiness
Drive sales order through the supply chain and keep customer informed
Assist KAM with internal departmental liaison
Ensure resolution of shortages or issues related to orders
Co-ordinating the sending of samples
Assist with gathering forecasts and required information from customers
Maintain customer databases
Ensure customer specific requirements are met, be it taking photos of containers, sending test results on raw materials etc
Co-ordinate payment and dispatch arrangement
Education and Required Knowledge:
Grade 12 qualification with 2-5 years relevant experience
A Project Management short course (advantageous)
Excellent computer skills
Syspro knowledge is an advantage
Strong written communication and ability to convey information clearly and concisely
Personal Characteristics:
Good work ethic
Highly organised, detail orientated and accurate
Ability to work under pressure and multi-task
A proactive approach and able to use initiative
Willingness to learn new skills
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