Website Safal Steel
We are Africa’s thought leader in world-class sustainable building solutions. Our goal is to positively and meaningfully impact the economy, together with the makers, developers and creators who wish to make their mark on African soil. We believe a building is a story about purposeful creation and… read more human flourishing and our dream is to bring this to life.
Main Responsibilities
Support the Store Manager in driving customer sales and delivering excellent customer service.
Proactively identify and engage potential customers to generate new business opportunities (e.g., canvassing and activations).
Ensure correct wrapping, stacking, and packing of finished goods in accordance with company standards and customer requirements.
Monitor product quality and promptly report any defects or concerns to the Store Manager.
Participate in stocktaking activities and attend training sessions as required.
Continuously review and improve personal sales performance against set targets.
Maintain accurate pricing across all displays, ensuring products are clearly labelled with price points, shelf labels, and price talkers.
Assist with general housekeeping duties, including maintaining cleanliness and organisation within the store.
Adhere to all health, safety, and hygiene regulations, contributing to a safe environment for both customers and employees.
Wear the appropriate personal protective equipment (PPE) at all times and maintain a professional appearance.
Uphold company standards relating to quality, service, and productivity.
Carry out any additional duties as assigned by management from time to time.
Qualifications required:
Minimum academic qualification: Matric, Certificate in Sales, Customer Service, or Retail Management
Qualifications as an added advantage: Diploma or Degree in Sales, Marketing, Business Administration, or a related field
Experience required:
General work experience (years): 01–02 years of sales or customer service
Specific to the position (level/discipline/years): Experience supporting sales operations, customer service, order processing, quotation preparation, stock coordination and administrative support within a sales environment.
Industry: Construction (Building Materials) – Roofing and Steel Products Retail/Distribution
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