Website Smollan
Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consist… read moreent excellence in operational execution to retailers and manufacturers for three generations. Smollan delivers growth by acting as an extension of our clients’ brands by: – Ensuring perfect representation on shelf through outsourced sales forces, and in-store merchandising, stock management and promotional implementation; – Engaging shoppers to create an experience that delivers on the client’s brand promise; and – Providing actionable insights into the trade through Smollan’s technology offering of category management, dashboard reporting and a custom mobility platform. From a traditional sales agency, founded in South Africa in 1931, Smollan has grown into an international retail solutions company with over 50,000 employees. CEO, David Smollan says, "Companies should think of us as an execution engine for some of the below-the-line ideas they might have. We link up the marketing discipline and the sales discipline in a more horizontal way.” 15 Hathorn House, 27 Hathorn Avenue Maryvale 2192, Johannesburg, South Africa
Description
We are seeking a dynamic and results-driven Product Consultant to serve as the face of our brand. In this role, you will bridge the gap between high-level brand strategy and the final consumer purchase. You won’t just be managing a display; you will be acting as a subject matter expert, creating memorable customer experiences, and strategically driving sales growth through expert product knowledge and influential storytelling.
Key Responsibilities
Operational Excellence & Administration Maintain meticulous records of stock levels, sales reports, and feedback logs to ensure data-driven decision-making and seamless back-end operations.
Shelf Health & Visual Merchandising Ensure premium brand visibility by maintaining impeccable shelf standards, optimizing product placement, and monitoring stock freshness and availability.
Strategic Promotion Implementation Execute marketing campaigns and seasonal promotions with precision, ensuring all point-of-sale materials are impactful and aligned with brand guidelines.
Elevated Customer Service & Satisfaction Act as a trusted advisor to customers, providing personalized consultations that solve problems and build long-term brand loyalty.
In-Store Marketing & Brand Advocacy Champion the brand through proactive engagement, conducting live demonstrations, and educating both staff and customers on unique product benefits.
Driving Sales Out (Revenue Growth) Proactively convert interest into sales by using advanced closing techniques and identifying upselling opportunities to exceed daily and monthly targets.
Requirements
Experience & Education
Experience Level: 0–5 years (Entry to Mid-level)
Specific Experience: 2–3 years’ experience in Sales (Essential/Minimum)
Education: Diploma / NQF Level 5
Professional Competencies
Sales & Marketing:
Strong Sales acumen
Foundational knowledge of Marketing principles
Service & Administration:
Proven customer service skills
High-level administration skills
Technical & Soft Skills:
Excellent communication skills (both verbal and written)
Computer literacy (proficient in MS Office Suite)
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Apply via company website ( http://www.smollan.com ) or